FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1152663 · Received September 10, 2008

Report

Report Number
1415939-2008-00261
Event Type
Malfunction
Date Received
September 10, 2008
Date of Event
April 3, 2008
Report Date
April 3, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT, THEY HAD PROBLEMS TRYING TO CALIBRATE RUBELLA ON THE AXSYM ANALYZER. THE CALBRATORS WERE NEAR THE EXPIRATION DATE AND WERE FAILING WITH ERRORS RELATED TO PRECISION SUCH AS RANGE TOO LARGE AND CAL A/B RATIO TOO LARGE. THE ABBOTT CUSTOMER TECHNICAL ADVOCATE (CTA) ASKED THE CUSTOMER TO REPLACE AND CALIBRATE THE SAMPLE PIPETTOR AND TO DECONTAMINATE LINE 1 AND REPLACE SOLUTION 1 WITH A NEW BOTTLE. THE CUSTOMER PERFORMED THE RECOMMENDED ACTIONS WITHOUT RESOLUTION. THE ABBOTT FIELD SERVICE TECHNICIAN CHECKED THE PUMPS FOR LEAKS OR DAMAGE, REPLACED THE SYRINGE AND PUMP VALVES AND PERFORMED TUBING DECONTAMINATION. A RECALIBRATION WAS PERFORMED AND FAILED AGAIN. THE CTA ASKED THE CUSTOMER TO CENTRIFUGE THE CALIBRATOR AND THEN RECALIBRATE USING THE SUPERNATANT. THE CALIBRATION PASSED. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA UNK

Patients

Seq Age Sex Outcome Treatment
1 AXSYM ANALYZER