FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 11517510 · Received March 18, 2021

Report

Report Number
1823260-2021-00853
Event Type
Malfunction
Date Received
March 18, 2021
Date of Event
March 1, 2021
Report Date
May 26, 2021
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

UPON REVIEW OF THE ALARM TRACE, ABNORMAL ASPIRATION ERRORS AND A SAMPLE SHORT ERROR OCCURRED. THESE ERRORS INDICATE A POSSIBLE ISSUE WITH SAMPLE QUALITY. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

MEDWATCH FIELD UDI NUMBER = (B)(4).

Description of Event or Problem · 1

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH IGM-2 TINA-QUANT IGM GEN.2 ON A COBAS 6000 C (501) MODULE (SERIAL NUMBER (B)(4)) AND A SECOND C501 SYSTEM AT ANOTHER SITE (UNKNOWN SERIAL NUMBER). NO ALLEGED ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO UNITS OF MEASURE WERE PROVIDED. THE SAMPLE INITIALLY RESULTED IN AN IGM VALUE OF < 5 AND REPEATED AS 19 WHEN TESTED ON THE CUSTOMER'S C501 ANALYZER. THE SAMPLE WAS SENT TO ANOTHER SITE FOR TESTING ON A SECOND C501 ANALYZER AND THE RESULTS WERE SIMILAR. NO SPECIFIC VALUES COULD BE PROVIDED FROM THE OTHER SITE. THE IGM REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED, BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
415683 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C501 NA

Patients

Seq Age Sex Outcome Treatment
1