FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1150903 · Received September 3, 2008

Report

Report Number
1319681-2008-00263
Event Type
Malfunction
Date Received
September 3, 2008
Date of Event
August 5, 2008
Report Date
August 5, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION FOUND THAT THE MOST LIKELY CAUSE OF THIS EVENT WAS AN ERROR DURING THE MANUAL PROGRAMMING OF THE SAMPLES INVOLVED. ANALYSIS OF DATA LOG FILES INCLUDING THE EVENT CONCLUDES THAT MANUAL SAMPLE PROGRAMMING OCCURRED FOR THE SAMPLE INVOLVED. THERE IS NO INDICATION THAT THE INSTRUMENT MALFUNCTIONED. IT IS UNK HOW THE ERROR WAS DETECTED AND WHETHER OR NOT THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE ROOT CAUSE OF THE EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER OBSERVED MULTIPLE ASSAY RESULTS THAT WERE ASSOCIATED WITH THE WRONG SAMPLE ID WHEN USING THE VITROS 5,1 FS ANALYZER. MIS-ASSOCIATION OF PATIENT RESULTS WITH THE WRONG SAMPLE ID MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1