FDA Adverse Event Malfunction Summary report: N

VITROS ECI Q IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1150887 · Received September 2, 2008

Report

Report Number
1319681-2008-00262
Event Type
Malfunction
Date Received
September 2, 2008
Date of Event
August 4, 2008
Report Date
August 4, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT FOUND THAT THE CUSTOMER OBSERVED HIGHER THAN EXPECTED TSH RESULTS FOR A SINGLE PT SAMPLE AND QUALITY CONTROL SAMPLES. THE CUSTOMER RE-CALIBRATED THE TSH ASSAY AND POST CALIBRATION OBTAINED EXPECTED RESULTS. THE INVESTIGATION INCLUDED ANALYSIS OF DATALOG FILES COVERING THE TIME INTERVAL OF THE EVENT, HOWEVER, THERE IS NO INDICATION THAT THE INSTRUMENT MALFUNCTIONED. THERE IS NO INDICATION THAT THE TSH REAGENT HAS MALFUNCTIONED AS THE RE-CALIBRATION WAS PERFORMED ON THE SAME IN USE PACKAGE OF REAGENT. THE ROOT CAUSE OF THE EVENT IS UNK.

Description of Event or Problem · 1

A CUSTOMER OBSERVED FALSELY ELEVATED TSH RESULTS ON THE VITROS ECI Q ANALYZER. THE VITROS TSH RESULTS WERE NOT RELEASED. BIASED RESULTS OF THE MAGNITUDE, AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI Q IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1