FDA Adverse Event Malfunction Summary report: N

REAL INTELLIGENCE CORI

MDR report key: 11505221 · Received March 17, 2021

Report

Report Number
3010266064-2021-00202
Event Type
Malfunction
Date Received
March 17, 2021
Date of Event
February 24, 2021
Report Date
January 11, 2022
Manufacturer
BLUE BELT TECHNOLOGIES
Product Code
OLO
UDI-DI
00885556757420
PMA / PMN Number
K201022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H3, H6: THE REAL INTELLIGENCE CORI, PN: ROB10024, SN: (B)(6) USED FOR TREATMENT WAS RETURNED TO THE DESIGNATED COMPLAINT UNIT FOR EVALUATION. A VISUAL INSPECTION AND FUNCTIONAL EVALUATION WERE DONE ON THE CONSOLE AND NO VISUAL OR FUNCTIONAL NON-CONFORMANCES RELATED TO THE REPORTED EVENT IDENTIFIED. THE SOFTWARE FILES WERE DOWNLOADED FROM THE DEVICE AND PROVIDED FOR INVESTIGATION. SCREENSHOT REVIEW CONFIRMED THE ¿SYSTEM CONSOLE IS BAD¿ ERROR. THE LOG FILES WERE REVIEWED AND IT WAS DETERMINED THAT THE SOFTWARE FUNCTIONED AS INTENDED. A TCU HARDWARE ERROR (WITHIN THE CONSOLE) CAN CAUSE THE APPLICATION SOFTWARE TO THROW THE "SYSTEM CONSOLE IS BAD" ERROR, AND IS THE MOST LIKELY CAUSE OF THE REPORTED COMPLAINT. THE ¿SYSTEM CONSOLE IS BAD¿ ERROR MESSAGE IS A SYSTEM FAULT ERROR MESSAGE THAT REQUIRES THE USER TO RESTART OR SHUT DOWN THE CORI SYSTEM. REFER TO APPENDIX C IN OF THE REAL INTELLIGENCE CORI FOR KNEE ARTHROPLASTY USER MANUAL. IN THE EVENT OF A SYSTEM FAILURE, REFER TO THE RECOVERY PROCEDURE GUIDELINES IN THE REAL INTELLIGENCE CORI FOR KNEE ARTHROPLASTY USER MANUAL. A FAILURE CAN CONSIST OF, BUT IS NOT LIMITED TO, A SYSTEM SOFTWARE CRASH, UNRECOVERABLE HARDWARE FAILURE, HANDPIECE FAILURE WITH NO BACKUP AVAILABLE, TRACKER FAILURE OR LOSS OF CONTACT WITH BONE THAT IS UNRECOVERABLE, ETC. FURTHER REVIEW OF THE SCREENSHOTS SHOW THE USER HAVING ACCEPTED A HIP CENTER CALCULATION THAT WAS ABOVE THE RECOMMENDED THRESHOLD. THE NAVIO.LOG SHOWS MULTIPLE HIP CENTER CALCULATION ERRORS LEADING UP TO THE FINAL HIP CENTER CALCULATION. HIP CENTER ERRORS ARE TYPICALLY A RESULT OF HIP INSTABILITY. ALTHOUGH THE SCREENSHOTS CANNOT CONFIRM THE DIRECTION THE HIP CENTER POINTS WERE COLLECTED, THIS ISSUE CAN BE CREATED WHEN THE HIP IS MOVED IN THE SAME PLANE AS THE ENTIRE LEG INSTEAD OF THE HIP REMAINING IN A STATIONARY POSITION. THIS IS THE MOST LIKELY CAUSE CONSIDERING THE USER COULD NOT COLLECT THE HIP CENTER WITHOUT AN ERROR GREATER THAN 1.0. REFER TO THE USER¿S MANUAL WHEN COLLECTING HIP CENTER. MINIMIZE HIP MOVEMENT AND PIVOT THE FEMUR IN A SLOW, SMOOTH MOTION. ENSURE THE HIP DOES NOT MOVE SIGNIFICANTLY DURING ROTATION. A REVIEW OF MANUFACTURING RECORDS INDICATE THE SOFTWARE MET ALL SPECIFICATIONS UPON RELEASE INTO DISTRIBUTION. A COMPLAINT HISTORY REVIEW FOUND SIMILAR REPORTS, THIS ISSUE WILL CONTINUE TO BE MONITORED. THIS SITUATION IS CAPTURED IN THE RISK ASSESSMENT RELEASED AT THE TIME OF THE COMPLAINT. PRIOR ESCALATION CRITERIA WAS REVIEWED, AND THERE ARE NO PRIOR ESCALATION ACTIONS APPLICABLE TO THE SCOPE OF THE REPORTED COMPLIANT. ALTHOUGH NO FURTHER ACTION IS NECESSARY AT THIS TIME, THE ISSUE WILL BE CONTINUOUSLY MONITORED THROUGH COMPLAINT INVESTIGATION AND POST MARKET SURVEILLANCE.

Additional Manufacturer Narrative · 1

INTERNAL COMPLAINT REFERENCE NUMBER: CASE-(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING A CORI TKA PROCEDURE, THE SURGEON NOTED THE HIP CENTER APPEARED TO BE BACKWARDS. UPON COMPLETION OF BONE PREP, THEY ALSO RECEIVED THE ERROR "SYSTEM CONSOLE IS BAD. PLEASE CONTACT ROBOTICS CUSTOMER SUPPORT". SO, THEY QUIT THE CASE, RE-ENTERED. THEY WERE ABLE TO PROCEED WITH A DELAY FEWER THAN 30 MINUTES. NO OTHER COMPLICATIONS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
399008 REAL INTELLIGENCE CORI ORTHOPEDIC STEREOTAXIC INSTRUMENT OLO BLUE BELT TECHNOLOGIES ROB10024 00885556757420

Patients

Seq Age Sex Outcome Treatment
1 Unknown