Additional Manufacturer Narrative · 1
LOCAL DISTRIBUTOR RECEIVED NOTIFICATION OF POSSIBLE INCIDENT AT THIS FACILITY. PHONE CALL TO FACILITY ON 8/6/08 REP SPOKE WITH ADMIN WHO DID NOT KNOW DATE OF THIS ALLEGED INCIDENT, COULD NOT PROVIDE LIFT MODEL TYPE OR SERIAL NUMBER. REPORT RECEIVED INDICATED THAT A NON-LIKO MANUFACTURING SLING WAS USED TO TRANSFER THE RESIDENT. LIKO STRONGLY DISCOURAGES THE USE OF NON-APPROVED SLINGS AND ACCESSORIES WITH THEIR EQUIPMENT. THE SLING USED IN THE TRANSFER WAS NOT A LIKO MANUFACTURING SLING, AND THEREFORE WAS NOT DESIGNED, TESTED OR APPROVED FOR USE WITH A LIKO PT LIFT. USER GUIDES ARE CLEAR IN INSTRUCTION AS TO THE PROPER AND SAFE USE OF THE PRODUCT. THIS INCIDENT IS VIEWED AS USER ERROR AND NOT A PRODUCT PROBLEM. LIFT IS STILL IN USE AT THE FACILITY.