FDA Adverse Event Malfunction Summary report: N

ASTRAL 150 - FUKUDA

MDR report key: 11465041 · Received March 11, 2021

Report

Report Number
3004604967-2021-00381
Event Type
Malfunction
Date Received
March 11, 2021
Date of Event
February 8, 2021
Report Date
May 7, 2021
Manufacturer
RESMED LTD
Product Code
CBK
UDI-DI
00619498270934
PMA / PMN Number
K152068
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

BASED ON ALL AVAILABLE EVIDENCE AND COMPLAINT INVESTIGATIONS OF A SIMILAR NATURE, AN INVESTIGATION DETERMINED THAT THE REPORTED COMPLAINT WAS DUE TO A SOFTWARE ISSUE RESMED'S RISK ANALYSIS FOR THIS FAILURE MODE CONCLUDES THAT THE RISK IS ACCEPTABLE. RESMED REFERENCE #: PR 2220020.

Description of Event or Problem · 0

IT WAS REPORTED TO RESMED THAT AN ASTRAL DEVICE HAD AN UNRESPONSIVE TOUCHSCREEN. THERE WAS NO PATIENT HARM OR SERIOUS INJURY REPORTED AS A RESULT OF THIS INCIDENT.

Additional Manufacturer Narrative · 1

THE DEVICE WAS RETURNED TO AN AUTHORIZED RESMED THIRD PARTY SERVICE CENTER AND AN EVALUATION CONFIRMED THE COMPLAINT. THE TOP CASE WAS REPLACED TO ADDRESS THIS ISSUE. THE DEVICE WAS SERVICED AND FULLY TESTED BEFORE IT WAS RETURNED TO THE CUSTOMER. RESMED REFERENCE #: (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED TO RESMED THAT AN ASTRAL DEVICE HAD AN UNRESPONSIVE TOUCHSCREEN. THERE WAS NO PATIENT HARM OR SERIOUS INJURY REPORTED AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
365063 ASTRAL 150 - FUKUDA CBK RESMED LTD 27093 00619498270934

Patients

Seq Age Sex Outcome Treatment
1