FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11464132 · Received March 11, 2021

Report

Report Number
3013756811-2021-31865
Event Type
Malfunction
Date Received
March 11, 2021
Date of Event
February 18, 2021
Report Date
March 11, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613793
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE: RESIDUAL INSULIN REMAINING IN THE CARTRIDGE IS UNUSABLE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER REPORTED PULLING RESIDUAL INSULIN OUT FROM OLD CARTRIDGES AND PUTS INTO A SEPARATE VIAL OF INSULIN. CUSTOMER WAS INFORMED THAT CARTRIDGES SHOULD BE FILLED WITH NEW INSULIN PER THE USER GUIDE. CUSTOMER CHANGED PUMP SUPPLIES TO ADDRESS THE ISSUE. CUSTOMER'S BLOOD GLUCOSE WAS IN 200-324 MG/DL RANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
361585 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00850006613793

Patients

Seq Age Sex Outcome Treatment
1 73 YR