FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11444594 · Received March 9, 2021

Report

Report Number
3013756811-2021-29387
Event Type
Malfunction
Date Received
March 9, 2021
Date of Event
February 15, 2021
Report Date
March 9, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613229
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BASED ON THE ANALYSIS, THE ALLEGED BATTERY NOT CHARGING ISSUE COULD NOT BE VERIFIED; HOWEVER, A DIFFERENT ISSUE, ALERT 4, WAS IDENTIFIED.

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BATTERY GAUGE WAS INTERMITTENTLY FLUCTUATING. THE CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 100-345 MG/DL. REPORTEDLY, CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
339177 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613229

Patients

Seq Age Sex Outcome Treatment
1 35 YR