FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11440056 · Received March 8, 2021

Report

Report Number
3013756811-2021-30912
Event Type
Malfunction
Date Received
March 8, 2021
Date of Event
February 14, 2021
Report Date
February 14, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM¿S PUMP USER GUIDE: YOU SHOULD AVOID ACTIVITIES WHICH COULD EXPOSE YOUR PUMP TO TEMPERATURES BELOW 41ºF (5ºC) OR ABOVE 98.6ºF (37ºC), AS INSULIN CAN FREEZE AT LOW TEMPERATURES OR DEGRADE AT HIGH TEMPERATURES. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AN OCCLUSION ALARM OCCURRED. THE CAUSE WAS UNKNOWN; HOWEVER, CUSTOMER ADMITTED TO EXPOSING PUMP TO EXTREME COLD TEMPERATURES. CUSTOMER¿S BLOOD GLUCOSE WAS BETWEEN 121-149 MG/DL. THE CUSTOMER HAD RESOLVED THE ISSUE AND RESUMED INSULIN DELIVERY PRIOR TO CONTACTING TANDEM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
329788 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 59 YR