FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY
MDR report key: 11440056
·
Received March 8, 2021
Report
- Report Number
- 3013756811-2021-30912
- Event Type
- Malfunction
- Date Received
- March 8, 2021
- Date of Event
- February 14, 2021
- Report Date
- February 14, 2021
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OZO
- UDI-DI
- 00853052007264
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AR, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
PER TANDEM¿S PUMP USER GUIDE: YOU SHOULD AVOID ACTIVITIES WHICH COULD EXPOSE YOUR PUMP TO TEMPERATURES BELOW 41ºF (5ºC) OR ABOVE 98.6ºF (37ºC), AS INSULIN CAN FREEZE AT LOW TEMPERATURES OR DEGRADE AT HIGH TEMPERATURES. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
Description of Event or Problem · 1
IT WAS REPORTED THAT AN OCCLUSION ALARM OCCURRED. THE CAUSE WAS UNKNOWN; HOWEVER, CUSTOMER ADMITTED TO EXPOSING PUMP TO EXTREME COLD TEMPERATURES. CUSTOMER¿S BLOOD GLUCOSE WAS BETWEEN 121-149 MG/DL. THE CUSTOMER HAD RESOLVED THE ISSUE AND RESUMED INSULIN DELIVERY PRIOR TO CONTACTING TANDEM TECHNICAL SUPPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 329788 | T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY | AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND | OZO | TANDEM DIABETES CARE | 1000096 | 00853052007264 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 59 YR |