VIDAS CMV IGM 30 TESTS
Report
- Report Number
- 8020790-2021-00025
- Event Type
- Malfunction
- Date Received
- March 8, 2021
- Report Date
- April 7, 2021
- Manufacturer
- BIOMERIEUX SA
- Product Code
- LKQ
- PMA / PMN Number
- K933549
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THIS REPORT WAS INITIALLY SUBMITTED FOLLOWING NOTIFICATION FROM A CUSTOMER IN ITALY REGARDING UNDERESTIMATED RESULTS IN ASSOCIATION WITH THE VIDAS® CMV IGM 30 TESTS (REF 30205, BATCH 1008182270) WHEN TESTING AN EXTERNAL QUALITY CONTROL SAMPLE. THE CUSTOMER HAS NOT PROVIDED THE VALUE OBTAINED OR UNITS OF THE UNDERESTIMATED RESULT BUT CONFIRMED IT WAS UNDERESTIMATED COMPARED TO THE EXPECTED RESULT. THE EXPECTED RESULT WAS ALSO NOT PROVIDED. THE REVIEW OF THE DEVICE HISTORY RECORD DID NOT HIGHLIGHT ANY ISSUES DURING MANUFACTURING FOR VIDAS® CMV IGM LOT 1008182270 / 210526-0. THE CUSTOMER¿S SAMPLE WAS NOT AVAILABLE TO PERFORM INVESTIGATIONAL TESTING. THREE (3) INTERNAL SAMPLES WITH THE TARGETS AT 0.69, 0.99 AND 2.08 TV WERE TESTED ON THE RETAIN KIT OF VIDAS® CMV IGM LOT 1008182270 / 210526-0 BY THE COMPLAINTS LABORATORY. ALL THE RESULTS WERE WITHIN SPECIFICATIONS AND HAD NO SIGNIFICANT DIFFERENCE COMPARED TO THE RESULTS OBSERVED BEFORE THE BATCH WAS RELEASED. THE INVESTIGATION DID NOT IDENTIFY ANY OBVIOUS ROOT CAUSE TO THE CUSTOMER¿S COMPLAINT. WITHOUT THE CUSTOMER'S RETURN SAMPLE AND KIT, BIOMÉRIEUX CANNOT PURSUE INVESTIGATION. THERE IS NO RECONSIDERATION OF PERFORMANCE FOR VIDAS® CMV IGM REF 30205 LOT 1008182270 / 210526-0.SEE SECTION H10.
NOTE: PRODUCT REFERENCE 30205 IS NOT REGISTERED IN THE UNITED STATES. THE U.S. SIMILAR DEVICE IS PRODUCT REFERENCE (B)(4). A CUSTOMER FROM (B)(6) NOTIFIED BIOMÉRIEUX OF UNDERESTIMATED RESULTS IN ASSOCIATION WITH THE VIDAS® CMV IGM 30 TESTS (REF 30205, BATCH 1008182270) WHEN TESTING AN EXTERNAL QUALITY CONTROL SAMPLE. THE CUSTOMER HAS NOT PROVIDED THE VALUE OBTAINED OR UNITS OF THE UNDERESTIMATED RESULT BUT CONFIRMED IT WAS UNDERESTIMATED COMPARED TO THE EXPECTED RESULT. THE EXPECTED RESULT WAS ALSO NOT PROVIDED. THERE IS NO ADVERSE PATIENT IMPACT. ALTHOUGH UNDERESTIMATED RESULTS WERE OBTAINED WHEN TESTING THIS QC SAMPLE, THE CUSTOMER CONFIRMED THEY HAVE NOT OBTAINED UNDERESTIMATED RESULTS FOR ANY PATIENT SAMPLES. BIOMERIEUX HAS INITIATED AN INTERNAL INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 338253 | VIDAS CMV IGM 30 TESTS | VIDAS® CMV IGM 30 TESTS | LKQ | BIOMERIEUX SA | 1008182270 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |