INTELLIVUE MX40 802.11A/B/G
Report
- Report Number
- 1218950-2021-00884
- Event Type
- Malfunction
- Date Received
- February 23, 2021
- Report Date
- February 2, 2021
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- DSI
- PMA / PMN Number
- K113125
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
H10: THE ACTUAL DEVICE WAS RETURNED TO PHILIPS BENCH WHERE THE TECHNICIAN FOUND THE AUDIO WAS WORKING. THERE WERE SPEAKER ALARM AND LOG MESSAGES. THE TECHNICIAN FOUND THE SOUND WAS DISTORTED DUE TO WATER INTRUSION. WATER DAMAGE IS KNOWN TO BE CAUSED BY IMPROPER CLEANING/DISINFECTION OF THE MX40/MX4J PMW AND/OR USE OF UNAPPROVED CLEANING AND DISINFECTING AGENTS. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.
A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE CUSTOMER REPORTED A SPEAKER MALFUNCTION ON THE MX40 TELEMETRY DEVICE. IT IS UNKNOWN IF THE DEVICE HAD AUDIBLE SOUND. IT WAS REPORTED THE DEVICE WAS NOT IN CLINICAL USE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 261540 | INTELLIVUE MX40 802.11A/B/G | PATIENT MONITOR | DSI | PHILIPS MEDICAL SYSTEMS | 865352 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |