LL100 CRYOSURGICAL
Report
- Report Number
- 1216677-2021-00026
- Event Type
- Malfunction
- Date Received
- February 22, 2021
- Date of Event
- January 28, 2021
- Report Date
- January 12, 2023
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- GEH
- UDI-DI
- 00888937010077
- PMA / PMN Number
- K803311
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
REVIEW DHR. INSPECT RETURNED SAMPLES. DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED AT CSI ON 3/25/2019 UNDER WO #(B)(4) AND SHIPPED ON 8/15/2019. MANUFACTURING RECORD REVIEW: DHR (B)(4) WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED NO SIMILAR REPORTED COMPLAINT CONDITION. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED PHYSICAL DAMAGE. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. SERVICE & REPAIR CONFIRMED THE COMPLAINT UNIT DAMAGE WAS DUE TO TRAPPED GAS IN THE EXHAUST TUBE INSIDE THE HANDLE. ROOT CAUSE: NO DEFINITIVE ROOT CAUSE FOR THIS ISSUE COULD BE RELIABLY DETERMINED AT THIS TIME. THE FINDING INDICATES A POTENTIAL FOR ASSEMBLY ERROR, BUT THE OBSERVED NON-CONFORMITY THAT CONTRIBUTED TO THIS COMPLAINT CONDITION IS EXPECTED TO MANIFEST SOON AFTER USE NOT OVER A YEAR LATER. THIS COMPLAINT CONDITION IS BEING ATTRIBUTED TO END USER HANDLING ERROR. CORRECTIVE ACTIONS: THE UNIT WAS FITTED WITH A NEW HOSE LINE, TESTED TO SPECIFICATIONS AND RETURNED TO THE CUSTOMER. THE TRAINING RECORDS WERE CONFIRMED TO BE CURRENT. COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR TRENDS. NO FURTHER CORRECTIVE ACTION IS NECESSARY. WAS THE COMPLAINT CONFIRMED? YES.
"GAS WOULD SPRAY BACK ON PROVIDERS HAND. GUN EXPLODED IN HAND WHEN TURNED ON AND BUTTON PRESSED. (USER) CONTINUED TO USE DEVICE EVEN THOUGH HER HAND WAS STARTING TO FREEZE. ALTHOUGH THERE WAS PATIENT INVOLVEMENT THERE WAS NO INJURY. 1216677-2021-00026-1 900001 LL100 CRYOSURGICAL (B)(4).
COOPERSURGICAL , INC. IS CURRENTLY INVESTIGATING THE REPORTED CONDITION.
REF: (B)(4). GAS WOULD SPRAY BACK ON PROVIDERS HAND. GUN EXPLODED IN HAND WHEN TURNED ON AND BUTTON PRESSED. ORDER: (B)(4). CONFIRMED COMPLAINT. LL100 CRYOSURGICAL 900001 (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 253848 | LL100 CRYOSURGICAL | LL100 CRYOSURGICAL | GEH | COOPERSURGICAL, INC. | 900001 | N/A | 00888937010077 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |