FDA Adverse Event Malfunction Summary report: N

LL100 CRYOSURGICAL

MDR report key: 11361919 · Received February 22, 2021

Report

Report Number
1216677-2021-00026
Event Type
Malfunction
Date Received
February 22, 2021
Date of Event
January 28, 2021
Report Date
January 12, 2023
Manufacturer
COOPERSURGICAL, INC.
Product Code
GEH
UDI-DI
00888937010077
PMA / PMN Number
K803311
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

REVIEW DHR. INSPECT RETURNED SAMPLES. DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED AT CSI ON 3/25/2019 UNDER WO #(B)(4) AND SHIPPED ON 8/15/2019. MANUFACTURING RECORD REVIEW: DHR (B)(4) WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED NO SIMILAR REPORTED COMPLAINT CONDITION. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED PHYSICAL DAMAGE. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. SERVICE & REPAIR CONFIRMED THE COMPLAINT UNIT DAMAGE WAS DUE TO TRAPPED GAS IN THE EXHAUST TUBE INSIDE THE HANDLE. ROOT CAUSE: NO DEFINITIVE ROOT CAUSE FOR THIS ISSUE COULD BE RELIABLY DETERMINED AT THIS TIME. THE FINDING INDICATES A POTENTIAL FOR ASSEMBLY ERROR, BUT THE OBSERVED NON-CONFORMITY THAT CONTRIBUTED TO THIS COMPLAINT CONDITION IS EXPECTED TO MANIFEST SOON AFTER USE NOT OVER A YEAR LATER. THIS COMPLAINT CONDITION IS BEING ATTRIBUTED TO END USER HANDLING ERROR. CORRECTIVE ACTIONS: THE UNIT WAS FITTED WITH A NEW HOSE LINE, TESTED TO SPECIFICATIONS AND RETURNED TO THE CUSTOMER. THE TRAINING RECORDS WERE CONFIRMED TO BE CURRENT. COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR TRENDS. NO FURTHER CORRECTIVE ACTION IS NECESSARY. WAS THE COMPLAINT CONFIRMED? YES.

Description of Event or Problem · 0

"GAS WOULD SPRAY BACK ON PROVIDERS HAND. GUN EXPLODED IN HAND WHEN TURNED ON AND BUTTON PRESSED. (USER) CONTINUED TO USE DEVICE EVEN THOUGH HER HAND WAS STARTING TO FREEZE. ALTHOUGH THERE WAS PATIENT INVOLVEMENT THERE WAS NO INJURY. 1216677-2021-00026-1 900001 LL100 CRYOSURGICAL (B)(4).

Additional Manufacturer Narrative · 1

COOPERSURGICAL , INC. IS CURRENTLY INVESTIGATING THE REPORTED CONDITION.

Description of Event or Problem · 1

REF: (B)(4). GAS WOULD SPRAY BACK ON PROVIDERS HAND. GUN EXPLODED IN HAND WHEN TURNED ON AND BUTTON PRESSED. ORDER: (B)(4). CONFIRMED COMPLAINT. LL100 CRYOSURGICAL 900001 (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
253848 LL100 CRYOSURGICAL LL100 CRYOSURGICAL GEH COOPERSURGICAL, INC. 900001 N/A 00888937010077

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other