FDA Adverse Event Malfunction Summary report: N

KIT SHORT STEM FLEX 2-1/4

MDR report key: 11358132 · Received February 22, 2021

Report

Report Number
1216677-2021-00019
Event Type
Malfunction
Date Received
February 22, 2021
Date of Event
December 2, 2020
Report Date
November 2, 2022
Manufacturer
COOPERSURGICAL, INC.
Product Code
HHW
PMA / PMN Number
K904774
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION INITIATED MANUFACTURER'S INVESTIGATION NO SAMPLE RETURNED REVIEW DHR INSPECT STOCK PRODUCT *ANALYSIS AND FINDINGS DISTRIBUTION HISTORY THE COMPLAINT PRODUCT WAS MANUFACTURED AT CSI IN MAY 2020 UNDER WORK ORDER 276529. MANUFACTURING RECORD REVIEW (B)(4) WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW INCOMING INSPECTION RECORD REVIEW NOT APPLICABLE TO THIS PRODUCT. SERVICE HISTORY RECORD SERVICE HISTORY NOT APPLICABLE FOR THIS PRODUCT. HISTORICAL COMPLAINT REVIEW A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS. PRODUCT RECEIPT THE COMPLAINT PRODUCT HAS NOT BEEN RETURNED TO COOPERSURGICAL. HOWEVER, THERE WERE FINISHED GOODS PRODUCT OF THE REPORTED LOT NUMBER AVAILABLE FOR EVALUATION. VISUAL EVALUATION VISUAL EXAMINATION OF FINISHED GOODS INVENTORY FOR THIS LOT NUMBER FOUND THE PARTS INSIDE THE PACKAGE WERE AS DESCRIBED IN THE REPORTED COMPLAINT, LONG STEM GELLHORN WERE INSIDE INSTEAD OF SHORT STEM GELLHORN. FUNCTIONAL EVALUATION COMPLAINT PRODUCT WAS FUNCTIONALLY EVALUATED AND FOUND TO FUNCTION PROPERLY. ROOT CAUSE THE WRONG MOLDS WERE USED TO MOLD THE PRODUCT. CAPA 746 AND NCMR 13431 WERE OPENED. *CORRECTION AND/OR CORRECTIVE ACTION CAPA 746 AND NCMR 13431 COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR TRENDS. TRAIN PERSONNEL *WAS THE COMPLAINT CONFIRMED? YES.

Description of Event or Problem · 0

REPORT STATED "THE LABELS OF THE ORDERED PESSARIES (GELLHORN SHORTS 2 1/4") WERE CORRECT BUT THE PESSARIES INSIDE OF EACH BOX CAME GELLHORN REGULAR 2 1/4" 1216677-2021-00019-1 KIT SHORT STEM FLEX 2-1-4 MXKPGSS2-1-4 E-COMPLAINT-2021-02-0000012.

Additional Manufacturer Narrative · 1

COOPERSURGICAL, INC IS CURRENTLY INVESTIGATING THE CONDITION REPORTED.

Description of Event or Problem · 1

(B)(4). REPORT STATED "THE LABELS OF THE ORDERED PESSARIES (GELLHORN SHORTS 2 1/4") WERE CORRECT BUT THE PESSARIES INSIDE OF EACH BOX CAME GELLHORN REGULAR 2 1/4". KIT SHORT STEM FLEX 2-1 4 MXKPGSS2-1 4 (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
254207 KIT SHORT STEM FLEX 2-1/4 KIT SHORT STEM FLEX 2-1/4 HHW COOPERSURGICAL, INC. MXKPGSS2-1/4 276529

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other