MX40 1.4 GHZ SMART HOPPING
Report
- Report Number
- 1218950-2021-00872
- Event Type
- Malfunction
- Date Received
- February 17, 2021
- Report Date
- February 5, 2021
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- DSI
- UDI-DI
- 00884838082236
- PMA / PMN Number
- K113125
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
H10: THE ACTUAL DEVICE WAS RETURNED TO PHILIPS BENCH WHERE THE TECHNICIAN WAS ABLE TO REPLICATE THE CUSTOMER'S ISSUE. THE TECHNICIAN FOUND THE DEVICE HAD SPEAKER MALFUNCTION ALARM AND LOG MESSAGES AND NO AUDIO DUE TO CORROSION ON THE SYSTEM BOARD. CORROSION IS KNOWN TO BE CAUSED BY IMPROPER CLEANING/DISINFECTION OF THE MX40/MX4J PMW AND/OR USE OF UNAPPROVED CLEANING AND DISINFECTING AGENTS. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.
A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE CUSTOMER REPORTED THE MX40 TELEMETRY DEVICE DID NOT HAVE AUDIBLE SOUND. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 238050 | MX40 1.4 GHZ SMART HOPPING | MX40 1.4 GHZ SMART HOPPING | DSI | PHILIPS MEDICAL SYSTEMS | 865350 | 00884838082236 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |