FDA Adverse Event Malfunction Summary report: N

ARCHITECT C16000

MDR report key: 11320772 · Received February 12, 2021

Report

Report Number
3016438761-2021-00047
Event Type
Malfunction
Date Received
February 12, 2021
Date of Event
January 25, 2021
Report Date
February 26, 2021
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740005924
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MX
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

SERVICE INSPECTED THE ANALYZER AND DETERMINED THAT THE AERO CUV SEG LIST NUMBER 09D32-05 WAS THE LIKELY CAUSE OF THE DEPRESSED RESULTS. SERVICE REPLACED THE AERO CUV SEG TO RESOLVE THE ISSUE. A REVIEW OF THE ANALYZER SERVICE HISTORY IDENTIFIED NO CONTRIBUTING FACTORS TO THE CURRENT COMPLAINT. THERE HAVE BEEN NO FURTHER OCCURRENCES OF DISCREPANT RESULTS DOCUMENTED AFTER THE AERO CUV SEG WAS REPLACED. A REVIEW OF MANUFACTURING DOCUMENTATION AND TRENDING DATA FOR THE AERO CUV SEG IDENTIFIED NO ISSUES OR TRENDS. A REVIEW OF TRACKING AND TRENDING DATA IN THE PRODUCT MONITORING REVIEW FOR CLINICAL CHEMISTRY SYSTEMS REVEALED NO SYSTEMIC ISSUES OR TRENDS RELATED TO THE DISCREPANT RESULT ISSUE DESCRIBED IN THIS COMPLAINT. THE ERRATIC RESULT RATES WERE REVIEWED AND ARE WITHIN ACCEPTABLE LIMITS. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER'S ISSUE. NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ARCHITECT C16000 ANALYZER WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBTAINED A FALSELY DEPRESSED CALCIUM RESULT WHILE USING THE ARCHITECT C16000 ANALYZER. SAMPLE ID SLZ03149301 GENERATED AN INITIAL RESULT OF 2.69 MG/DL AND REPEAT RESULT OF 8.54 MG/DL. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. .

Description of Event or Problem · 1

HE CUSTOMER OBTAINED A FALSELY DEPRESSED CALCIUM RESULT WHILE USING THE ARCHITECT C16000 ANALYZER. SAMPLE ID (B)(6) GENERATED AN INITIAL RESULT OF 2.69 MG/DL AND REPEAT RESULT OF 8.54 MG/DL. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
218131 ARCHITECT C16000 ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 3L77-01 00380740005924

Patients

Seq Age Sex Outcome Treatment
1 CC CALCIUM, 03L79-21, 42222UN20| CC CALCIUM, 03L79-21, 42222UN20| CC CALCIUM, 03L79-21, 42222UN20