FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11311178 · Received February 10, 2021

Report

Report Number
3013756811-2021-17541
Event Type
Malfunction
Date Received
February 10, 2021
Date of Event
January 20, 2021
Report Date
February 10, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER WAS ABLE TO SUCCESSFULLY CHARGE THE PUMP USING A DIFFERENT WALL ADAPTER. CUSTOMER¿S BLOOD GLUCOSE VALUE WAS BETWEEN 113-151 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
206407 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 52 YR