FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11302510 · Received February 9, 2021

Report

Report Number
3013756811-2021-19243
Event Type
Malfunction
Date Received
February 9, 2021
Date of Event
January 23, 2021
Report Date
February 9, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AN OCCLUSION ALARM OCCURRED. DURING SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT, THE ROOT CAUSE COULD NOT BE DETERMINED BECAUSE THE CUSTOMER DECLINED TO REMOVE THE INFUSION SET CANNULA FROM THE INFUSION SITE. CUSTOMER SUCCESSFULLY RESUMED INSULIN DELIVERY. CUSTOMER'S BLOOD GLUCOSE WAS BETWEEN 190-290 MG/DL AT TIME OF ALARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
200398 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 56 YR INFUSION SET: AUTOSOFT XCINSULIN: HUMALOG