8015 ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2021-24644
- Event Type
- Malfunction
- Date Received
- February 9, 2021
- Report Date
- February 14, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACK WISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE SOURCE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
02/14/2018 12:36:41 MICHELLE TANGLAO (MTANGLAO) RECALL CONTACT: KATRINA SEDLOCK/BIOMED/412-360-3726 EMAIL: [email protected] 04/30/2018 12:45:00 DUNE LARAYA (DLARAYA) EST RCL TO MNR 05/15/2018 12:15:27 JESSICA GALANG (JGALANG) UPDATED FROM RCL TO MNR FOR THE MINOR REPAIR NEEDED PER DUNE LARAYA, SERVICE TECH. REPAIR APPROVED BY JOHN LAMB AT [email protected] FOR $329. NEW PO# IS 646-P84800. NPI. PER PAUL JACKSON AT (412) 822-1022, PLEASE BILL THE REPAIR TO HIS CREDIT CARD: VISA // PAUL JACKSON // EXP 01/22 // TOKEN: -E803-7997-XJZKV00000000X 05/15/2018 12:17:55 JESSICA GALANG (JGALANG) CORRECTION: NEW PO# IS 646-P85227 05/16/2018 06:06:04 DUNE LARAYA (DLARAYA) REPLACED C245 ON THE LOGIC BOARD 05/16/2018 06:07:33 PHOEBE NGUYEN (PHNGUYEN) VERIFIED C245 SOLDER PASS PCB 05/16/2018 10:17:34 ANNETTE A MENDEZ (AMENDEZ) 1Z9791540272123251 05/31/2019 08:38:30 JOSEPH KUHLS (JKUHLS) FILE REOPENED TO ADD TRACK WISE PR NUMBER TO THE DEVICE DATA FIELD. THIS FILE WAS INITIALLY CLASSIFIED AS A LEVEL 3 NON-COMPLAINT FOR PREVENTATIVE MAINTENANCE, UPGRADE, RECONDITIONING, CUSTOMER INQUIRY, OR RECALL WHICH DO NOT REQUIRE CUSTOMER ADVOCACY QUALITY REVIEW, PER SWI 1501-006-000. THIS FILE CONTAINED DOCUMENTATION OF PRODUCT DEFICIENCY ALLEGATIONS, PER SWI-151-070-000 AND SWI 1501-096-000, AND/OR REPAIRS (WHICH MAY OR MAY NOT HAVE BEEN PERFORMED) THAT ARE OUT-OF-SCOPE WITH THE INITIAL LEVEL 3 NON-COMPLAINT. SUCH DOCUMENTATION UPGRADED THE FILE TO A LEVEL 2 COMPLAINT, PER SWI 1501-070-000 AND SWI-096-000, WHICH REQUIRED A LEVEL 2 CUSTOMER ADVOCACY QUALITY REVIEW, ALSO PER SWI 1501-070-000.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 201210 | 8015 ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |