FDA Adverse Event Malfunction Summary report: N

BIOGX SARS-COV-2 OPEN SYSTEM REAGENTS FOR BD MAX SYSTEM

MDR report key: 11298022 · Received February 8, 2021

Report

Report Number
1119779-2021-00271
Event Type
Malfunction
Date Received
February 8, 2021
Date of Event
January 19, 2021
Report Date
February 9, 2021
Manufacturer
BECTON, DICKINSON & CO. (SPARKS)
Product Code
QJR
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

EUA# (B)(4). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION: THE COMPLAINT INVESTIGATION FOR INCORRECT LABELLED MASTER MIX POUCHES IN THE BIOGX SARS-COV-2 OSR ASSAY (REF #(B)(4)) KIT LOT K21-020 WAS PERFORMED BY BIOGX, PRODUCT MANUFACTURER. THE INVESTIGATION WAS PERFORMED BY THE REVIEW OF THE MANUFACTURING RECORDS, REVIEW OF CUSTOMER¿S PICTURE AND BY THE COMPLAINT¿S HISTORY REVIEW. CUSTOMER REPORTED THAT N1 AND N2 MASTER MIX POUCHES HAD ORANGE FOIL TUBES. THE MASTER MIX TUBES ARE COLOR-CODED: N1 TUBES USE ORANGE FOIL SEALS AND N2 TUBES USE RED FOIL SEALS. BIOGX CONFIRMED THAT MASTER MIX POUCHES EXTERNALLY LABELED AS CONTAINING N2 TUBES WERE CONTAINING N1 TUBES. BIOGX REVIEW OF THE MANUFACTURING RECORDS INDICATED THAT SOME KITS OF LOT K21-020 WERE AFFECTED BY THE ISSUE. A CHANGE OF PACKAGING SITE HAS CONTRIBUTED TO A HUMAN ERROR DURING THE LABELLING PROCESS OF MASTER MIX POUCHES. BIOGX CONFIRM THE COMPLAINT BASED ON THE REVIEW OF MANUFACTURING RECORD AND THE PICTURE PROVIDED. THERE IS AN INDICATION OF AN INCREASE IN COMPLAINTS FOR INCORRECT LABELLING IN THE BIOGX SARS-COV-2 OSR PRODUCT. THE ROOT CAUSE OF THE CUSTOMER ISSUE WAS A HUMAN ERROR DURING LABELLING PROCESS. BIOGX PRODUCT MANUFACTURER HAS INITIATED A PREVENTIVE AND CORRECTIVE ACTION PLAN. BD HAS ALSO INITIATED CAPA#(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE POUCH IS LABELED FOR N2 BUT THE SNAP INS HAVE ORANGE FOIL INSTEAD OF RED WITH A BIOGX SARS-COV-2 OPEN SYSTEM REAGENTS FOR BD MAX¿ SYSTEM. EUA# (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE POUCH IS LABELED FOR N2 BUT THE SNAP INS HAVE ORANGE FOIL INSTEAD OF RED WITH A BIOGX SARS-COV-2 OPEN SYSTEM REAGENTS FOR BD MAX¿ SYSTEM. EUA# (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
188678 BIOGX SARS-COV-2 OPEN SYSTEM REAGENTS FOR BD MAX SYSTEM SARS-COV-2 REAGENT KIT QJR BECTON, DICKINSON & CO. (SPARKS) K21-020

Patients

Seq Age Sex Outcome Treatment
1