FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 11294222 · Received February 8, 2021

Report

Report Number
3030677-2021-00278
Event Type
Malfunction
Date Received
February 8, 2021
Report Date
January 27, 2021
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
UDI-DI
00884838006652
PMA / PMN Number
K031187
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THIS COMPLAINT HAS BEEN UPDATED FROM SI TO NAE. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT, WHEN THE USER TRIED TO USE IT FOR A PATIENT, THE DEVICE WAS TURNED ON, BUT THE DEVICE TURNED OFF IMMEDIATELY. IT WAS LATER CLARIFIED THAT THE USER WAS MEASURING NBP FROM A PATIENT IN AN AMBULANCE. WHEN THE USER STARTED NBP MEASUREMENT, AND THE MRX STARTED TO APPLY PRESSURE TO THE NBP CUFF, THE MRX TURNED OFF. THE USER WAITED A FEW MINUTES AND CONFIRMED READY FOR USE STATUS, TURNED ON THE MRX, AND THE MRX SHUT DOWN AGAIN. ANOTHER DEVICE WAS USED TO MEASURE THE PATIENT'S NBP. THE DEVICE WAS IN USE ON A PATIENT AND THERE WAS NO ADVERSE EVENT TO THE PATIENT OR USER. THIS CASE HAS BEEN UPDATED FROM SERIOUS INJURY TO NON ADVERSE EVENT AS ADDITIONAL INFORMATION RECEIVED CLARIFIED THE PROCEDURE DID NOT INVOLVE LIFE SAVING THERAPY.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT, WHEN THE USER TRIED TO USE IT FOR A PATIENT, THE DEVICE WAS TURNED ON, BUT THE DEVICE TURNED OFF IMMEDIATELY. THE DEVICE WAS REPORTED TO BE IN USE ON A PATIENT, CAUSING A POSSIBLE DELAY IN LIFE SAVING THERAPY AND WILL BE CONSIDERED A SERIOUS INJURY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
190674 HEARTSTART MRX -EMS DEFIBRILLATOR DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A 00884838006652

Patients

Seq Age Sex Outcome Treatment
1