FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11281580 · Received February 4, 2021

Report

Report Number
3013756811-2021-14127
Event Type
Malfunction
Date Received
February 4, 2021
Date of Event
January 13, 2021
Report Date
February 4, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE INTERMITTENT POWER SOURCE ALERTS AFTER PLUGGING THE PUMP INTO A WALL OUTLET. IN ADDITION, THE BATTERY GAUGE WAS FLUCTUATING. CUSTOMER¿S BLOOD GLUCOSE VALUE WAS BETWEEN 100-109 MG/DL. REPORTEDLY, THE ALERTS CLEARED AND THE PUMP SUCCESSFULLY BEGAN CHARGING AFTER LEAVING THE PUMP PLUGGED INTO THE POWER SOURCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
179892 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 59 YR