FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11252036 · Received January 29, 2021

Report

Report Number
3013756811-2021-10182
Event Type
Malfunction
Date Received
January 29, 2021
Date of Event
January 6, 2021
Report Date
January 6, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE FAILURE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED MALFUNCTION, TIME, AND DATE ISSUES WERE VERIFIED, AND A DIFFERENT ISSUE WAS IDENTIFIED (LEAK RATE TEST - OUT OF SPECIFICATIONS).

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN FROZE AND WAS UNRESPONSIVE. FOLLOWING THIS, AN UNDEFINED MALFUNCTION OCCURRED AND PUMP TIME AND DATE WERE FOUND TO BE INCORRECT. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 172-180 MG/DL. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
149297 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 23 YR