8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2021-20080
- Event Type
- Malfunction
- Date Received
- January 29, 2021
- Report Date
- July 14, 2020
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403810015
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THE CUSTOMER REPORTED PROBLEM WAS CONFIRMED. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
CASE #: (B)(4)CASE SUBJECT: NPI 8100 ERROR 200.5040. ACCOUNT NAME: NYU LANGONE HOSPITAL - BROOKLYN (FKA NYU LUTHERAN MEDICAL CENTER) ACCOUNT #: (B)(6). ASSET NAME: 8100 PUMP MODULE V9.33.0 ASSET LOCATION: (B)(6). PATIENT OR USER INVOLVEMENT: NO. PATIENT OR USER HARM: NO. CASE DESCRIPTION: CUSTOMER HAS DEVICE 8100 (S/N (B)(4)), NEEDING OPERATE FIRMWARE UPDATED FROM VERSION 9.33. CASE RESOLUTION: CUSTOMER HAS DEVICE 8100 (S/N (B)(4)), NEEDING OPERATE FIRMWARE UPDATED FROM VERSION 9.33. CHECK THE SETUP OF SYSTEM MAINTENANCE FIRMWARE IN THE NETWORK CONFIGURATION PACKAGE. ASSISTED CUSTOMER TO STEP THROUGH THE FLASH TASK IN SYSTEM MAINTENANCE. CHECK TO VERIFY THE DEVICE CONNECTED TO SYSTEM MAINTENANCE. EXPLAINED AND STEP CUSTOMER THROUGH THE FLASH TASK PROCESS FOR UNDERSTANDING. DEVICE CONNECTED TO FLASH TASK SUCCESSFULLY. CUSTOMER WILL CALL BACK IF ANY FURTHER ISSUES AND/OR CONCERNS. END CALL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 149885 | 8100 ALARIS PUMP MODULE | PUMP, INFUSION | FRN | CAREFUSION SD | 8100 | 10885403810015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |