FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11236727 · Received January 27, 2021

Report

Report Number
3013756811-2021-09238
Event Type
Malfunction
Date Received
January 27, 2021
Date of Event
January 5, 2021
Report Date
January 27, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE TANDEM USER GUIDE: ONLY USE U-100 HUMALOG OR U-100 NOVOLOG WITH YOUR PUMP. ONLY U-100 HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE HYPOGLYCEMIA (LOW BG) OR HYPERGLYCEMIA (HIGH BG) EVENTS. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER CHANGED PUMP SUPPLIES TO ADDRESS THE ISSUE. SYSTEM CHECK WAS PERFORMED BY TANDEM TECHNICAL SUPPORT; HOWEVER, THE CUSTOMER DECLINED TO COMPLETE THE SYSTEM CHECK. CUSTOMER REPORTED USING FIASP INSULIN. TANDEM TECHNICAL SUPPORT INFORMED THE CUSTOMER THAT FIASP INSULIN IS OFF LABEL PER THE USER GUIDE. CUSTOMERS BLOOD GLUCOSE WAS 170-269 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
133745 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 31 YR