FDA Adverse Event Malfunction Summary report: N

670G INSULIN PUMP MMT-1780KL

MDR report key: 11234673 · Received January 27, 2021

Report

Report Number
2032227-2021-107545
Event Type
Malfunction
Date Received
January 27, 2021
Date of Event
January 21, 2021
Report Date
March 7, 2022
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000283513
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

RETAINER = BLACK. THE PUMP WAS RETURNED FOR UNRESPONSIVE KEYPAD AND PARTIAL MISSING SEGMENTS ANOMALY ON EVENT DATE 01/22/2021. UNIT PASSED THE DISPLACEMENT TEST AND SELF-TEST. NO DAMAGE IN THE KEYPAD ASSEMBLY NOTED. J1 CONNECTOR ON PCBA 1 WAS INSPECTED AND PROPERLY CONNECTED. UNIT PASSED THE KEYPAD VOLTAGE TEST. UNABLE TO DOWNLOAD FILES USING THUS SOFTWARE DUE TO UNRESPONSIVE KEYPAD. UNIT TESTED WITH REFERENCE TEST CASING AND KEYPAD WAS ABLE TO RESPOND PROPERLY. NO PARTIAL DISPLAY OR MISSING SEGMENTS ANOMALY NOTED. NO PHYSICAL DAMAGE NOTED DURING VISUAL INSPECTION. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION FADING SERIAL NUMBER LABEL. THE UNIT P-CAP / TEST RESERVOIR LOCKS IN PLACE PROPERLY. UNIT WAS NOT CONFIRMED FOR UNRESPONSIVE KEYPAD OR PARTIAL DISPLAY MISSING SEGMENTS ANOMALIES. UNIT PASSED ALL REQUIRED TESTING. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED NORTHRIDGE SITE, PER VARIANCE 5. MEDTRONIC, INC. (MEDTRONIC) IS SUBMITTING THIS REPORT TO COMPLY WITH 21 C.F.R. PART 803, THE MEDICAL DEVICE REPORTING REGULATION. THIS REPORT IS BASED UPON INFORMATION OBTAINED BY MEDTRONIC, WHICH THE COMPANY MAY NOT HAVE BEEN ABLE TO FULLY INVESTIGATE OR VERIFY PRIOR TO THE DATE THE REPORT WAS REQUIRED BY THE FDA. MEDTRONIC HAS MADE REASONABLE EFFORTS TO OBTAIN MORE COMPLETE INFORMATION IN THE TIME ALLOTTED AND HAS PROVIDED AS MUCH INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. IN PARTICULAR, THIS REPORT DOES NOT CONSTITUTE AN ADMISSION BY ANYONE THAT THE PRODUCT DESCRIBED IN THIS REPORT HAS ANY "DEFECTS" OR HAS "MALFUNCTIONED". THESE WORDS ARE INCLUDED IN THE FDA 3500A FORM AND ARE FIXED ITEMS FOR SELECTION CREATED BY THE FDA, TO CATEGORIZE THE TYPE OF EVENT SOLELY FOR THE PURPOSE OF REPORTING PURSUANT TO PART 803. MEDTRONIC OBJECTS TO THE USE OF THESE WORDS AND OTHERS LIKE IT BECAUSE OF THE LACK OF DEFINITION AND THE CONNOTATIONS IMPLIED BY THESE TERMS. THIS STATEMENT SHOULD BE INCLUDED WITH ANY INFORMATION OR REPORT DISCLOSED TO THE PUBLIC UNDER THE FREEDOM OF INFORMATION ACT.

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP'S SCREEN STARCHED AND IT WAS HARD TO READ. THE BUTTONS OF INSULIN PUMP WERE STUCK. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137038 670G INSULIN PUMP MMT-1780KL ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KL HG48Y3M 000000763000283513

Patients

Seq Age Sex Outcome Treatment
1 30 YR Male