FDA Adverse Event Malfunction Summary report: N

AUTOSTAINER LINK 48

MDR report key: 11227310 · Received January 25, 2021

Report

Report Number
3003423869-2021-00083
Event Type
Malfunction
Date Received
January 25, 2021
Date of Event
April 14, 2020
Report Date
January 25, 2021
Manufacturer
AGILENT TECHNOLOGIES SINGAPORE INTL. PTE LTD.
Product Code
KPA
UDI-DI
05700572035497
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ROOT CAUSE: ALTERATION OF STAINING IN THIS CASE WAS DUE TO IMPROPER OPERATION OF THE LIQUID SENSOR BOARD. THE PROBLEM WAS SOLVED BY FIELD SERVICE ENGINEER WITH REPAIR OF THE PART. FOLLOWING THE REPAIR, THE INSTRUMENT WAS FULLY OPERATIONAL WITHIN SPECIFICATIONS, WITHOUT ERRORS AND AVAILABLE FOR THE USER. FAILURE MODE DESCRIPTION: FAILURE OF THE LSB, MAY RESULT IN A POTENTIAL FALSE NEGATIVE RESULT IF ASPIRATION POSITION IS INTERMITTENTLY TOO HIGH OR UNEVEN STAINING OCCURS. THIS FAILURE COULD BE DUE TO THE VERTICAL PROBE ASPIRATION POSITION BEING SET ABOVE LIQUID LEVEL OR NOT SUFFICIENTLY DEEP INTO LIQUID, INSUFFICIENT OR NO LIQUID ASPIRATED, INSUFFICIENT OR NO LIQUID DISPENSED, BROKEN LSB, OR LIQUID SENSING SYSTEM OUT OF CALIBRATION. THE LSB FAILURE MODES DESCRIBED ABOVE HAS THE POTENTIAL TO ALTER STAINING.

Description of Event or Problem · 1

CUSTOMER COMPLAINT RECORD REPORTED THE EVENT AS FOLLOWS: RANDOM DISPENSING ISSUE OF REAGENT. NO DIRECT OR INDIRECT PATIENT HARM OR USER HARM HAVE BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
121464 AUTOSTAINER LINK 48 AUTOSTAINER LINK 48 KPA AGILENT TECHNOLOGIES SINGAPORE INTL. PTE LTD. AS480 05700572035497

Patients

Seq Age Sex Outcome Treatment
1