FDA Adverse Event Other Summary report: N

SENSORMEDICS

MDR report key: 1122358 · Received August 15, 2008

Report

Report Number
2021710-2008-00068
Event Type
Other
Date Received
August 15, 2008
Date of Event
July 18, 2008
Report Date
August 15, 2008
Manufacturer
CARDINAL HEALTH 207, INC.
Product Code
BZC
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE FOLLOWING INFORMATION CONCERNING THE EVALUATION PERFORMED BY THE USER FACILITY WAS DERIVED FROM A FAX FROM THE USER FACILITY'S RESPONSE TO A LETTER SENT BY CARDINAL HEALTH SEEKING ADDITIONAL INFORMATION. THE USER FACILITY FEELS THAT THE SHOCK FELT BY THEIR TECHNICIAN WAS MOST LIKELY RELATED TO ESD FROM THE WALL TO WALL CARPET BECAUSE THERE IS NO CURRENT RUNNING THROUGH THE GROUND SHEATH. THE REPORT OF FRAYED CABLE IS A KNOW EVENT AND NO INVESTIGATION WILL BE PERFORMED. AN INVESTIGATION HAS ALREADY BEEN PERFORMED FOR A SIMILAR COMPLAINT AND ANOTHER INVESTIGATION IS NOT NECESSARY. THE CORRECTIVE OR PREVENTIVE MEASURES FOR THIS ISSUE RESIDE IN ENGINEERING CHANGE ORDER.

Description of Event or Problem · 1

THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CARDINAL HEALTH TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A USER FACILITY REPRESENTATIVE. "CLAIMS THAT THIS CABLE ACTUALLY SHOCKED A TECHNOLOGIST WHEN HE GRABBED IT; SEES BROKEN WIRES -STATES HE KNOWS ELECTRICAL CURRENT IS GOING THROUGH -WANTS ALL OF HIS REPLACED IMMEDIATELY -SAYS WE SENT HIM A REPLACEMENT FOR ONE WITH ARTIFACT UNDER ORDER AND THIS REPLACEMENT IS WORKING BETTER, AND HE CAN CLEARLY SEE A BETTER DESIGN NOW - IS REQUESTING REPLACEMENT OF ALL 5. I HAVE DONE SO ON ORDER NUMBER". THE FOLLOWING ADDITIONAL INFORMATION CONCERNING THE EVENT WAS COPIED FROM A FAX RECEIVED FROM THE USER FACILITY ON 08/11/2008, IN RESPONSE TO A LETTER SENT BY CARDINAL HEALTH SEEKING ADDITIONAL INFORMATION. "THE CABLE HAD PULLED AWAY FROM THE MULTI-PIN CONNECTOR, EXPOSING BARE GROUND SHEATH. THE TECHNICIAN CLAIMED HE FELT A SHOCK MOST LIKELY ESD FROM THE WALL TO WALL CARPET. NO CURRENT CARRIED IN THIS WIRE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SENSORMEDICS SLEEP ANALYSIS SYSTEM BZC CARDINAL HEALTH 207, INC. 41 SOMMONSTAR Z4

Patients

Seq Age Sex Outcome Treatment
1 NA Other