FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL STATION

MDR report key: 1122225 · Received August 15, 2008

Report

Report Number
3023750-2008-00199
Event Type
Malfunction
Date Received
August 15, 2008
Date of Event
July 17, 2008
Report Date
July 17, 2008
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K070204
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

HARD DISK DRIVE FAILED. MFR'S EVALUATION SUMMARY: THE DEVICE IS AN INSTALLED CENTRALIZED PATIENT MONITORING SYSTEM THAT UTILIZES A SUN MICRO-SYSTEMS COMPUTER NETWORK PERIPHERALS. THE DEVICE RECEIVES, ANALYZES AND DISPLAYS PATIENT VITAL SIGNS DATA FROM MULTIPLE BEDSIDE MULTI-FUNCTIONAL PATIENT MONITORING DEVICES THROUGH EITHER WIRED OR WIRELESS CONNECTIONS. EVALUATION OF THE RETURNED DEVICE CONFIRMED THE MALFUNCTION. INVESTIGATION ISOLATED THE PROBLEM TO A FAILED SEAGATE HARD DISK DRIVE. BASED ON THE DEVICE'S INSTALLATION DATE AND THE DATE OF THE MALFUNCTION, THE DEVICE'S ESTIMATED OPERATING TIME PRIOR TO FAILURE WAS 32,000 HOURS OF USE. GIVEN THE FOREGOING, RELIABILITY ANALYSIS CONCLUDED THAT THE DISK DRIVE FAILURE WAS NOT AN UNUSUAL OCCURRENCE AND IS CONSISTENT WITH WHAT IS USUAL AND CUSTOMARY FOR COMPONENTS OF THIS KIND. THE FAILED DISK DRIVE WAS REPLACED TO CORRECT THE PROBLEM AND THE REPAIRED DEVICE WAS RETURNED TO THE CUSTOMER.

Description of Event or Problem · 1

THE REPORTER STATED THAT THE DEVICE DISPLAYED A "PROGRAM TERMINATED" MESSAGE ON THE SCREEN AND AN "OK" PROMPT. THE CUSTOMER'S ATTEMPTS TO REBOOT (RESTART) THE DEVICE TO RESTORE OPERATION WERE UNSUCCESSFUL. THERE WERE NO PATIENTS CONNECTED TO THE DEVICE AT THE TIME OF THE MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL STATION DSI WELCH ALLYN PROTOCOL, INC. ACUITY SW 7.01.00 NONE

Patients

Seq Age Sex Outcome Treatment
1