FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11215963 · Received January 22, 2021

Report

Report Number
3013756811-2021-00948
Event Type
Malfunction
Date Received
January 22, 2021
Date of Event
December 30, 2020
Report Date
January 22, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MALFUNCTION ALARM OCCURRED. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS BETWEEN 180-218 MG/DL. AT THE TIME OF THE REPORT WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER DID NOT HAVE AN ALTERNATE METHOD OF INSULIN THERAPY. UPON FOLLOW-UP, CUSTOMER STATED THAT THEY HAD BEEN UNABLE TO OBTAIN A PROPER BACK-UP THERAPY METHOD PRIOR TO RECEIVING THEIR REPLACEMENT PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
115524 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 66 YR