FDA Adverse Event Injury Summary report: N

LIVONGO BLOOD GLUCOSE METER

MDR report key: 11211144 · Received January 21, 2021

Report

Report Number
3011196194-2021-00002
Event Type
Injury
Date Received
January 21, 2021
Date of Event
October 29, 2020
Report Date
January 21, 2021
Manufacturer
LIVONGO HEALTH INC
Product Code
NBW
PMA / PMN Number
K133584
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT REPORTS THAT SHE HAD ADMINISTERED INSULIN BASED ON WHAT SHE WAS GOING TO EAT IN THE FUTURE, THE AMOUNT OF INSULIN TAKEN IS UNKNOWN, AND THE AMOUNT OF FOOD CONSUMED IS ALSO UNKNOWN. THE AMOUNT OF TIME BETWEEN ADMINISTERING INSULIN, EATING, AND LATER TESTING BLOOD GLUCOSE USING THE LIVONGO METER IS ALSO UNKNOWN. THE BG METER HAS NOT BEEN RETURNED TO THE MANUFACTURER. SHOULD THE DEVICE BE RETURNED, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE RESULTS OF THE TESTING.

Description of Event or Problem · 1

THE PATIENT REPORTED A COMPLAINT THAT THEIR LIVONGO METER WAS NOT ACCURATE. THE PATIENT RECEIVED A BLOOD GLUCOSE READING OF 121 WHEN USING THE LIVONGO METER. THE PATIENT REPORTED THAT WHEN SHE STOOD UP, SHE PASSED OUT. THE PATIENT CALLED EMS AND THEIR METER SHOWED A READING OF 65. EMS ADMINISTERED GLUCOSE. IT IS UNKNOWN HOW MUCH TIME PASSED BETWEEN THE READING OF 121 ON THE LIVONGO METER AND THE 65 FROM THE EMS METER. THE PATIENT WAS SENT A REPLACEMENT BLOOD GLUCOSE METER AND TEST STRIPS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
103199 LIVONGO BLOOD GLUCOSE METER BLOOD GLUCOSE METER NBW LIVONGO HEALTH INC BG300C

Patients

Seq Age Sex Outcome Treatment
1 61 YR Required Intervention