FDA Adverse Event Malfunction Summary report: N

LIFEVEST WCD 3000 SYSTEM

MDR report key: 1121043 · Received August 14, 2008

Report

Report Number
3002158293-2008-00369
Event Type
Malfunction
Date Received
August 14, 2008
Date of Event
July 23, 2008
Report Date
August 13, 2008
Manufacturer
ZOLL LIFECOR CORPORATION
Product Code
MVK
PMA / PMN Number
P010030
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION SUMMARY: DEVICE EVALUATION OF BATTERY PACK HAS BEEN COMPLETED. THE REPORTED PROBLEM WAS CONFIRMED. THE BATTERY PACK HAD A DAMAGED LOCKING TAB. THE BATTERY PACK WAS REPAIRED. IT WAS RETESTED AND RESTOCKED. THE ROOT CAUSE OF THE DAMAGED CLIP CANNOT BE POSITIVELY IDENTIFIED BUT WAS LIKELY DUE TO FORCIBLE REMOVAL OF THE BATTERY PACK FROM THE MONITOR WITHOUT PRESSING THE LOCKING TAB BEFORE PULLING. NO ADVERSE EVENT RESULT FROM THE DAMAGED BATTERY PACK. THE PT REC'D A REPLACEMENT BATTERY PACK.

Description of Event or Problem · 1

THE RECENT DOWNLOAD FROM A MALE PT REVEALED SEVERAL "BATTERY PACK FAULT" FLAGS. THEY WERE ALL OCCURRING ON THE SAME BATTERY PACK. LIFECOR CUSTOMER SUPPORT ATTEMPTED TO REACH THE PT TO DISCUSS THE EXCHANGE OF THE BATTERY PACK. SUPPORT LEFT A MESSAGE TO PLEASE CONTACT US. THE PT CALLED BACK LATER IN THE DAY. THE PT STATED THAT HE WAS THANKFUL TO GET A NEW BATTERY PACK BECAUSE THE BATTERY PACK WOULD NOT STAY IN THE MONITOR. HE ALSO STATED THAT HE WAS USING SCOTCH TAPE TO HOLD THE BATTERY PACK IN THE MONITOR. SUPPORT EXPLAINED TO THE PT TO CALL TECHNICAL SUPPORT ANYTIME THERE IS AN EQUIPMENT ISSUE AND WE WOULD EXCHANGE EQUIPMENT. SUPPORT SENT THE PT A REPLACEMENT BATTERY PACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LIFEVEST WCD 3000 SYSTEM WEARABLE CARDIOVERTER DEFIBRILLATOR MVK ZOLL LIFECOR CORPORATION WCD 3000 NA

Patients

Seq Age Sex Outcome Treatment
1 54 YR