FDA Adverse Event Malfunction Summary report: N

TRIAGE METER PLUS

MDR report key: 1120994 · Received August 16, 2008

Report

Report Number
2027969-2008-00010
Event Type
Malfunction
Date Received
August 16, 2008
Date of Event
June 5, 2008
Report Date
August 15, 2008
Manufacturer
BIOSITE, INCORPORATED
Product Code
KHO
PMA / PMN Number
K973547
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

METER WAS RETURNED FOR POWER FAILURE. CUSTOMER SAID, THEY SMELLED BURNING AND BATTERY COMPARTMENT WOULD NOT OPEN. INVESTIGATION FOUND THE BATTERY COMPARTMENT TO BE HARD TO OPEN AND ONCE OPEN, FOUND MAJOR BATTERY CORROSION AND EXPLODED BATTERIES. AREA WAS CLEANED AS WELL AS IT COULD BE AND NEW BATTERIES WERE TRIED. POWER WOULD NOT TURN ON WITH NEW BATTERIES OR KNOWN GOOD POWER SUPPLY. IT APPEARS THE POWER FAILURE WAS CAUSED BY BAD BATTERIES THAT EXPLODED. CUSTOMER MIGHT NOT HAVE CHANGED THEM IN A LONG TIME, AND THEY JUST WENT BAD INSIDE THE METER.

Description of Event or Problem · 1

CUSTOMER CALLED ABOUT TRIAGE METER PLUS, STATING THAT THERE WAS A BURNING SMELL IN THE METER AND WOULD NOT FUNCTION PROPERLY. CUSTOMER UNPLUGGED METER, LET SMELL DISSIPATE AND WAS GOING TO DO A POWER RESET, BUT THE BATTERY COMPARTMENT WAS "SEALED SHUT." METER WOULD NOT TURN ON. ALTHOUGH NO INJURY OCCURRED, THERE IS A POTENTIAL IGNITION RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TRIAGE METER PLUS FLUOROMETER KHO BIOSITE, INCORPORATED 55040

Patients

Seq Age Sex Outcome Treatment
1