SYNCHRON LX20 PRO
Report
- Report Number
- 2050012-2008-00036
- Event Type
- Other
- Date Received
- August 14, 2008
- Date of Event
- July 18, 2008
- Report Date
- August 14, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K011213
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NO INFORMATION
Narratives
SUCCESSFUL CALIBRATION WAS PERFORMED EARLIER ON THE DAY OF THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: FSE REPLACED MULTIPLE PARTS: MODULAR CHEMISTRY (MC) PROBE, LEVEL SENSE BEAD, THREE WAY VALVE, MC CRANE TUBING, OBSTRUCTION DETECTOR AND MC SAMPLE SYRINGE. FSE ALSO PERFORMED ALL MC CRANE ALIGNMENTS. IN A FOLLOW UP CALL IN 2008: CUSTOMER STATED THAT THE INSTRUMENT HAS BEEN RUNNING FINE WITH NO OTHER FLYERS SEEN. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING AN ERRONEOUSLY LOW PHOSPHOROUS (PHOSM) TEST RESULT PRODUCED BY THE SYNCHRON LX20 PRO CLINICAL CHEMISTRY ANALYZER. ONE PATIENT WITH A FALSELY LOW PHOSM OF 0.6 MG/DL TRIGGERED THE CRITICAL RERUN FEATURE ON THE INSTRUMENT. UPON RERUN, A PHOSM RESULT OF 3.6 MG/DL WAS OBTAINED. ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NOT EFFECT TO PATIENT OR USER WITH REGARDS TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON LX20 PRO | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | LX20 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |