FDA Adverse Event Other Summary report: N

SYNCHRON LX20 PRO

MDR report key: 1120644 · Received August 14, 2008

Report

Report Number
2050012-2008-00036
Event Type
Other
Date Received
August 14, 2008
Date of Event
July 18, 2008
Report Date
August 14, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K011213
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

SUCCESSFUL CALIBRATION WAS PERFORMED EARLIER ON THE DAY OF THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: FSE REPLACED MULTIPLE PARTS: MODULAR CHEMISTRY (MC) PROBE, LEVEL SENSE BEAD, THREE WAY VALVE, MC CRANE TUBING, OBSTRUCTION DETECTOR AND MC SAMPLE SYRINGE. FSE ALSO PERFORMED ALL MC CRANE ALIGNMENTS. IN A FOLLOW UP CALL IN 2008: CUSTOMER STATED THAT THE INSTRUMENT HAS BEEN RUNNING FINE WITH NO OTHER FLYERS SEEN. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING AN ERRONEOUSLY LOW PHOSPHOROUS (PHOSM) TEST RESULT PRODUCED BY THE SYNCHRON LX20 PRO CLINICAL CHEMISTRY ANALYZER. ONE PATIENT WITH A FALSELY LOW PHOSM OF 0.6 MG/DL TRIGGERED THE CRITICAL RERUN FEATURE ON THE INSTRUMENT. UPON RERUN, A PHOSM RESULT OF 3.6 MG/DL WAS OBTAINED. ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NOT EFFECT TO PATIENT OR USER WITH REGARDS TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX20 PRO CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. LX20 PRO NA

Patients

Seq Age Sex Outcome Treatment
1 NA