SENSORMEDICS
Report
- Report Number
- 2021710-2008-00067
- Event Type
- Malfunction
- Date Received
- August 13, 2008
- Date of Event
- July 15, 2008
- Report Date
- August 12, 2008
- Manufacturer
- CARDINAL HEALTH 207, INC.
- Product Code
- LSZ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
THE FOLLOWING INFO CONCERNING THE EVALUATION OF THE DEVICE IS A SUMMARY OF THE INFO DOCUMENTED BY THE CARDINAL HEALTH TECHNICAL SUPPORT SPECIALIST AND THE CARDINAL HEALTH FAILURE ANALYSIS LAB TECH. THE HILL-ROM (THIRD PARTY SERVICE COMPANY) SERVICE TECH IN CONJUNCTION WITH THE CARDINAL HEALTH TECH SUPPORT SPECIALIST DETERMINED THAT THE ROOT CAUSE OF THE REPORTED EVENT WAS THAT THE DEVICE'S AIR/O2 BLENDER WAS FAULTY. HILL-ROM(THIRD PARTY SERVICE COMPANY) WAS SHIPPED A REPLACEMENT AIR/O2 BLENDER TO REPAIR THE DEVICE AND RETURN IT TO RENTAL SERVICE. THE CARDINAL HEALTH FAILURE ANALYSIS LAB TECH EVALUATED TO DEVICE'S AIR/O2 BLENDER AND VERIFIED THE COMPLAINT. THE CARDINAL HEALTH FAILURE ANALYSIS LAB TECH DETERMINED THAT THE ROOT CAUSE OF THE AIR/O2 BLENDER'S FAILURE WAS THAT THE FLAP (REED) ON THE ON THE REED PLATE IN THE ALARM ASSEMBLY WAS OUT OF POSITION AND DAMAGED. THE CARDINAL HEALTH FAILURE ANALYSIS LAB TECH DETERMINED THAT THE POSSIBLE ROOT CAUSE OF THIS OUT OF POSITION AND DAMAGE OF THE FLAP (REED) WAS POTENTIALLY DUE TO THE SOMEONE AT HILL-ROM (THIRD PARTY SERVICE COMPANY) ATTEMPTING TO ADJUST THE FLAP (REED) ON THE REED PLATE.
THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CARDINAL HEALTH TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A THIRD PARTY SERVICE COMPANY REPRESENTATIVE. "[NAME REMOVE] CALLED AND WHILE TESTING THIS UNIT, THE BLENDER IS NOT ALARM WITH LOSS OF BOTH O2 AND AIR. WILL PLACE ORDER FOR BLENDER AND WILL HAVE DEFECTIVE ONE COME BACK FOR QA ANALYSIS. ORDER PLACED."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SENSORMEDICS | HIGH FREQUENCY OSCILLATORY VENT | LSZ | CARDINAL HEALTH 207, INC. | 3100B |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |