FDA Adverse Event Malfunction Summary report: N

8015 ALARIS SYSTEM PC UNIT

MDR report key: 11159496 · Received January 13, 2021

Report

Report Number
2016493-2021-05877
Event Type
Malfunction
Date Received
January 13, 2021
Report Date
March 2, 2020
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED PROBLEM WAS CONFIRMED. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

BD QUALITY ADVOCATE. THIS NOTIFICATION IS TO INFORM YOU THAT A NEW CASE HAS BEEN CREATED WITH THE COMPLAINT TYPE CATEGORY INFUSION CA. (B)(4). CASE DESCRIPTION: 8015 SN: (B)(4) CUSTOMER WANTED TO KNOW WHAT THIS ERROR CODE 110.6021 MEANS. I EXPLAIN TO THE CUSTOMER THAT HE HAD A DEFECTIVE KEYPAD. THE CUSTOMER SAID OK I WILL REPLACE THE KEYPAD AND ENDED THE CALL. CASE RESOLUTION: I EXPLAIN TO THE CUSTOMER THAT HE HAD A DEFECTIVE KEYPAD. THE CUSTOMER SAID OK I WILL REPLACE THE KEYPAD AND ENDED THE CALL. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
59998 8015 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1