FDA Adverse Event Malfunction Summary report: N

SYNAPSE CARDIOVASCULAR

MDR report key: 11159001 · Received January 13, 2021

Report

Report Number
3004972322-2021-00001
Event Type
Malfunction
Date Received
January 13, 2021
Date of Event
December 2, 2020
Report Date
June 10, 2021
Product Code
LLZ
UDI-DI
00854904006015
PMA / PMN Number
K151859
Removal / Correction Number
SEE H10
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

FUJIFILM INITIATED A RECALL ON (B)(6) 2021 TO ALERT CUSTOMERS OF THE PATIENT ID ISSUES EXISTING IN SYNAPSE CV 6 USERS WITH ADVANCED REPORTING. FUJIFILM SUBMITTED C&R REPORT (1000513161-05/05/2021-001-C) TO THE FDA, WHICH WAS CLASSIFIED AS CLASS II AND ASSIGNED RECALL NUMBER Z-1775-2021 ON 06/02/2021. NO FURTHER INVESTIGATION IS NECESSARY.

Additional Manufacturer Narrative · 1

PATIENT INFORMATION: UNKNOWN. THE ISSUE WAS EVALUATED AND REPLICATED IN THE FMSU LAB; THE CAUSE WAS TRACED TO A SOFTWARE CONFIGURATION. THIS ISSUE IS VERY RARE AND REQUIRES MANY TRIES WITH LARGE STUDIES TO REPRODUCE; IT IS CONSIDERED TO BE A VERY RARE OCCURRENCE IN A CLINICAL ENVIRONMENT. THE NUMERIC ID ASSIGNED TO A PATIENT RECORD COULD BE REUSED ONCE A NEWER PATIENT RECORD WAS MERGED TO AN OLDER PATIENT RECORD. WHEN THIS ACTION IS DONE, THE NEWER ID IS MADE AVAILABLE AGAIN. THIS WAS NOT AN ISSUE PRIOR TO ADVANCED REPORTING. WITH THE INTRODUCTION OF ADVANCED REPORTING THE NUMERIC ID IS NOT RELEASED WITHIN THE ADVANCED REPORTING DATABASE SCHEMA AND THAT IS HOW THE MISMATCH BETWEEN THE PATIENT DEMOGRAPHIC DATA CAN OCCUR. REF: INTERNAL COMPLAINT NUMBER COMP (B)(4).

Description of Event or Problem · 1

ON DECEMBER 02, 2020 FUJIFILM MEDICAL SYSTEMS U.S.A., INC. (FMSU) SERVICE DEPARTMENT RECEIVED A CUSTOMER INQUIRY FOR ASSISTANCE WITH SYNAPSE CARDIOVASCULAR. STUDY WAS SENT IN FOR A NEW PATIENT WITH THE CORRECT MRN. INCORRECT MRN IS SHOWING IN CV CLIENT. ON DECEMBER 16, 2020, A RISK ASSESSMENT WAS PERFORMED TO INVESTIGATE THE RISK TO PATIENT SAFETY. THERE WAS NO PATIENT IMPACT, SERIOUS INJURY, OR DEATH ASSOCIATED WITH THIS EVENT. THE ISSUE IS CONSIDERED HIGHLY DETECTABLE BY A HEALTHCARE PROFESSIONAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
61145 SYNAPSE CARDIOVASCULAR SYNAPSE CV LLZ N/A N/A 00854904006015

Patients

Seq Age Sex Outcome Treatment
1