8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2021-04001
- Event Type
- Malfunction
- Date Received
- January 10, 2021
- Report Date
- February 1, 2020
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403810015
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
ADDITIONAL REPAIRS OUTSIDE THE RECALL REPAIR WERE ADDRESSED. THE DEVICE WAS REPAIRED, RETESTED, AND RELEASED BACK TO THE CUSTOMER. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
LVP BEZEL POST RECALL 2017- 04/09/2019 13:28:40 SANDRA J MCDONALD (SMCDONAL) LVP BEZEL POST RECALL 2017 UNIT TO BE SENT BACK TO SISTER FACILITY BON SECOURS PER EVAN ACAR, BD TECH WHO IS AT THE ACCOUNT TODAY. KRIS BURLESON - BIOMED 843-870-8374 [email protected] 04/29/2019 08:34:43 THONG TRANG (TTRANG) ESTIMATE MJR WAITING FOR APPROVAL. 05/28/2019 13:49:01 CRISLEIVY PENA (CRPENA) MAJOR REPAIR NEEDED PER THONG TRANG, SERVICE TECH, DUE TO LOWER PRESSURE SENSOR (NON-ALARIS/UNSUPPORTED PART) AND CORRODED REAR CASE . REPAIR DECLINED BY KRISTOFFER BURLESON, BIOMEDICAL TECHNICIAN, AT [email protected]. UNIT WILL BE RETURN UNREPAIRED. PLEASE REFERENCE RMA 301342364 FOR A COPY OF THE ESTIMATE / CUSTOMER RESPONSE. PLEASE PERFORM THE RECALL UPDATE ONLY PER THE CUSTOMER'S REQUEST. 06/07/2019 14:35:54 THONG TRANG (TTRANG) LVP BEZEL POST RECALL COMPLETED REPLACED BEZEL ASSEMBLY. 06/11/2019 06:21:46 ANNETTE A MENDEZ (AMENDEZ) 1001901751670002941400102839880084 02/01/2020 11:02:14 JOSHUA MONK (JMONK) DURING THE REPAIR PROCESS, IT WAS DETERMINED THAT THE ORIGINAL PROBLEM CODE SHOULD HAVE BEEN BROK (BROKEN DAMAGED) FOR COMPLAINT TRENDING PURPOSES FILE REOPENED TO ADD TRACK WISE PR NUMBER TO THE DEVICE DATA FIELD. THIS FILE WAS INITIALLY CLASSIFIED AS A LEVEL 3 NON-COMPLAINT FOR PREVENTATIVE MAINTENANCE, UPGRADE, RECONDITIONING, CUSTOMER INQUIRY, OR RECALL WHICH DO NOT REQUIRE CUSTOMER ADVOCACY QUALITY REVIEW OR A NO PATIENT INVOLVED STATEMENT. THIS FILE CONTAINED DOCUMENTATION OF PRODUCT DEFICIENCY ALLEGATIONS, AND/OR REPAIRS (WHICH MAY OR MAY NOT HAVE BEEN PERFORMED) THAT ARE OUT-OF-SCOPE WITH THE INITIAL LEVEL 3 NON-COMPLAINT. SUCH DOCUMENTATION UPGRADED THE FILE TO A LEVEL 2 COMPLAINT, WHICH REQUIRED A LEVEL 2 CUSTOMER ADVOCACY QUALITY REVIEW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 40757 | 8100 ALARIS PUMP MODULE | PUMP,INFUSION | FRN | CAREFUSION SD | 8100 | 10885403810015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |