8015 ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2021-04115
- Event Type
- Malfunction
- Date Received
- January 8, 2021
- Report Date
- February 6, 2020
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THE CUSTOMER¿S REPORTED PROBLEM WAS CONFIRMED. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A TRACKWISE COMPLAINT HISTORY REVIEW WAS COMPLETED, AND IT WAS CONFIRMED THAT THERE WERE ADDITIONAL COMPLAINTS RECEIVED WITH SIMILAR SN (B)(4) FOR THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
BD QUALITY ADVOCATE, THIS NOTIFICATION IS TO INFORM YOU THAT A NEW CASE HAS BEEN CREATED WITH THE COMPLAINT TYPE CATEGORY INFUSION CA. CASE #: 00986123 CASE SUBJECT: NPI 8015 ERROR CODE 121.2070 ACCOUNT NAME: COASTAL CAROLINA MEDICAL CENTER ACCOUNT #: 10054215 ASSET NAME: 8015LS PCU DOM V9.19.1.2 A/B/G ASSET LOCATION: CONTACT: RYAN LAZIER CONTACT EMAIL: [email protected] CONTACT PHONE: 843-784-8162 CONTACT MOBILE: PATIENT OR USER INVOLVEMENT: NO PATIENT OR USER HARM: NO CASE DESCRIPTION: CUSTOMER REPORTS ERROR CODE 121.2070 ON THEIR 8015 (SN: (B)(4)). FAILURE DEVICE TYPE: FAILURE PROBLEM TYPE: FAILURE MODE: CASE RESOLUTION: INFORMED CUSTOMER THIS IS MOST LIKELY DUE TO THE POWER SUPPLY BOARD, THE 120V SWITCHING POWER SUPPLY, OR BOTH. RECOMMENDED SENDING IN FOR REPAIR. EMAILED OUR FIXED LEVEL PRICING LIST. CUSTOMER WILL CALL BACK WITH PO. ENDED CALL. REF:_00D30Y0YR._5000L1QKUJJ:REF
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 34788 | 8015 ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |