8110 ALARIS SYRINGE PUMP
Report
- Report Number
- 2016493-2021-03374
- Event Type
- Malfunction
- Date Received
- January 8, 2021
- Report Date
- January 30, 2020
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403424267
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A TRACKWISE COMPLAINT HISTORY REVIEW WAS COMPLETED, AND IT WAS CONFIRMED THAT THERE WERE ADDITIONAL COMPLAINTS RECEIVED WITH SIMILAR SN (B)(4) FOR THE SAME OR RELATED FAILURE MODE. ADDITIONAL REPAIRS OUTSIDE THE RECALL REPAIR WERE ADDRESSED. INFUSION PRODUCTS GLOBAL CUSTOMER SUPPORT OPERATIONS. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
SYR PCA GRIPPER RECALL 2017-DOM FLANGE GRIPPER- DAMAGED/CRACKED CASE FRONT- DAMAGED/CRACKED HANDLE- DAMAGED/CRACKED CASE REAR- DAMAGED/CRACKED CARRIAGE ASSY- BINDING/JAMMED RECALL AFFECTED 04/11/2019 13:15:42 DWAYNE DAVIDS (DDAVIDS) BIOMED CONTACT ERIC PICKETT 832-797-9720 [email protected] 06/04/2019 13:23:08 LAURYNE WASAN (LWASAN) THERE WAS NO PATIENT INVOLVEMENT CONFIRMED UPDATED FROM RCL TO MNR FOR THE MINOR REPAIRS NEEDED PER PERCY MENDOZA, SERVICE TECH. REPAIR APPROVED BY CATHY PITT, PURCHASING, AT [email protected] FOR $354. USE NEW PO#19-1088050 06/07/2019 10:58:50 ANNETTE A MENDEZ (AMENDEZ) 1001901751090007703000102839879231 01/30/2020 13:49:37 JOSHUA MONK (JMONK) DURING THE REPAIR PROCESS, IT WAS DETERMINED THAT THE ORIGINAL PROBLEM CODE SHOULD HAVE BEEN BROK (BROKEN DAMAGED) FOR COMPLAINT TRENDING PURPOSES FILE REOPENED TO ADD TRACK WISE PR NUMBER TO THE DEVICE DATA FIELD. THIS FILE WAS INITIALLY CLASSIFIED AS A LEVEL 3 NON-COMPLAINT FOR PREVENTATIVE MAINTENANCE, UPGRADE, RECONDITIONING, CUSTOMER INQUIRY, OR RECALL WHICH DO NOT REQUIRE CUSTOMER ADVOCACY QUALITY REVIEW OR A NO PATIENT INVOLVED STATEMENT. THIS FILE CONTAINED DOCUMENTATION OF PRODUCT DEFICIENCY ALLEGATIONS, AND/OR REPAIRS (WHICH MAY OR MAY NOT HAVE BEEN PERFORMED) THAT ARE OUT-OF-SCOPE WITH THE INITIAL LEVEL 3 NON-COMPLAINT. SUCH DOCUMENTATION UPGRADED THE FILE TO A LEVEL 2 COMPLAINT, WHICH REQUIRED A LEVEL 2 CUSTOMER ADVOCACY QUALITY REVIEW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 39408 | 8110 ALARIS SYRINGE PUMP | PUMP,INFUSION | FRN | CAREFUSION SD | 8110 | 10885403424267 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |