8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2021-03495
- Event Type
- Malfunction
- Date Received
- January 8, 2021
- Report Date
- October 12, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
ADDITIONAL REPAIRS OUTSIDE THE RECALL REPAIR WERE ADDRESSED. THE DEVICE WAS REPAIRED, RETESTED, AND RELEASED BACK TO THE CUSTOMER INFUSION PRODUCTS GLOBAL CUSTOMER SUPPORT OPERATIONS. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
CASE REAR- FLUID INGRESS/CONTAM SERVICE: RETRO: LVP DOOR LATCH RECALL 2017- 10/12/2018 13:16:26 JEANNETTE KENEFICK (JKENEFIC) CONTACT: DEBORAH YANG - BIOMED 850-426-2571 [email protected] 04/24/2019 08:33:11 DWAYNE DAVIDS (DDAVIDS) BIOMED CONTACT JOSEPH GALLAGHER 850-503-1006 [email protected] 05/09/2019 08:37:49 DUNG V NGUYEN (DNGUYEN) EST RCL TO MJ 05/22/2019 12:59:53 LAURYNE WASAN (LWASAN) MAJOR REPAIRS NEEDED PER DUNG NGUYEN, SERVICE TECH, DUE TO CORRODED SUBMECHANISM BEZEL ASSEMBLY, CORRODED IUI CONNECTORS AND CORRODED REAR CASE. REPAIR DECLINED BY JOE GALLAGHER, BIOMED, AT [email protected] AS HE REQUESTED THE UNIT BE RETURNED UNREPAIRED FOR ALL ADDITIONAL REPAIRS. PLEASE ONLY COMPLETE THE RECALL 05/23/2019 08:56:44 DUNG V NGUYEN (DNGUYEN) LVP DOOR LATCH RECALL COMPLETED. RETURN UNREPAIR BEZEL ASSY,REAR CASE HOUSING ASSY. 05/23/2019 10:39:15 ANNETTE A MENDEZ (AMENDEZ) 1001901743500003255000102839870326 01/31/2020 15:29:17 JOSHUA MONK (JMONK) DURING THE REPAIR PROCESS, IT WAS DETERMINED THAT THE ORIGINAL PROBLEM CODE SHOULD HAVE BEEN BROK (BROKEN DAMAGED) FOR COMPLAINT TRENDING PURPOSES FILE REOPENED TO ADD TRACK WISE PR NUMBER TO THE DEVICE DATA FIELD. THIS FILE WAS INITIALLY CLASSIFIED AS A LEVEL 3 NON-COMPLAINT FOR PREVENTATIVE MAINTENANCE, UPGRADE, RECONDITIONING, CUSTOMER INQUIRY, OR RECALL WHICH DO NOT REQUIRE CUSTOMER ADVOCACY QUALITY REVIEW OR A NO PATIENT INVOLVED STATEMENT. THIS FILE CONTAINED DOCUMENTATION OF PRODUCT DEFICIENCY ALLEGATIONS, AND/OR REPAIRS (WHICH MAY OR MAY NOT HAVE BEEN PERFORMED) THAT ARE OUT-OF-SCOPE WITH THE INITIAL LEVEL 3 NON-COMPLAINT. SUCH DOCUMENTATION UPGRADED THE FILE TO A LEVEL 2 COMPLAINT, WHICH REQUIRED A LEVEL 2 CUSTOMER ADVOCACY QUALITY REVIEW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 39288 | 8100 ALARIS PUMP MODULE | PUMP,INFUSION | FRN | CAREFUSION SD | 8100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |