FDA Adverse Event Malfunction Summary report: N

AUTOSTAINER LINK 48

MDR report key: 11124237 · Received January 6, 2021

Report

Report Number
3003423869-2021-00003
Event Type
Malfunction
Date Received
January 6, 2021
Date of Event
December 15, 2020
Report Date
January 6, 2021
Manufacturer
AGILENT TECHNOLOGIES SINGAPORE (INTL.) PTE LTD.
Product Code
KPA
UDI-DI
05700572035497
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ROOT CAUSE: ALTERATION OF STAINING IN THIS CASE WAS DUE TO IMPROPER OPERATION OF THE LIQUID SENSOR BOARD. THE PROBLEM WAS SOLVED BY FIELD SERVICE ENGINEER WITH REPLACEMENT OF THE PART. FOLLOWING THE REPLACEMENT, THE INSTRUMENT WAS FULLY OPERATIONAL WITHIN SPECIFICATIONS, WITHOUT ERRORS AND AVAILABLE FOR THE USER. FAILURE MODE DESCRIPTION: FAILURE OF THE LSB, MAY RESULT IN A POTENTIAL FALSE NEGATIVE RESULT IF ASPIRATION POSITION IS INTERMITTENTLY TOO HIGH OR UNEVEN STAINING OCCURS. THIS FAILURE COULD BE DUE TO THE VERTICAL PROBE ASPIRATION POSITION BEING SET ABOVE LIQUID LEVEL OR NOT SUFFICIENTLY DEEP INTO LIQUID, INSUFFICIENT OR NO LIQUID ASPIRATED, INSUFFICIENT OR NO LIQUID DISPENSED, BROKEN LSB, OR LIQUID SENSING SYSTEM OUT OF CALIBRATION. THE LSB FAILURE MODES DESCRIBED ABOVE HAS THE POTENTIAL TO ALTER STAINING.

Description of Event or Problem · 1

CUSTOMER COMPLAINT RECORD REPORTED THE EVENT AS FOLLOWS: UNEVEN STAINING NO DIRECT OR INDIRECT PATIENT HARM OR USER HARM HAS BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22622 AUTOSTAINER LINK 48 AUTOSTAINER LINK 48 KPA AGILENT TECHNOLOGIES SINGAPORE (INTL.) PTE LTD. AS480 05700572035497

Patients

Seq Age Sex Outcome Treatment
1