FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1111915 · Received August 8, 2008

Report

Report Number
1826988-2008-00859
Event Type
Malfunction
Date Received
August 8, 2008
Date of Event
July 15, 2008
Report Date
July 15, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
PHARMACIST

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ E11 (CONFIRMS EXPOSURE) AND 79 MG/DL HIGH, OUT OF SPECIFICATION. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

A PHARMACIST CALLED ON BEHALF OF THE CUSTOMER. SHE STATED THAT THE CUSTOMER RECEIVED AN E11 ERROR CODE WHEN TRYING TO TEST HER BLOOD GLUCOSE. THE INITIAL CALL DID NOT MEET THE CRITERIA TO BE REPORTED, BUT THE CUSTOMER'S TEST STRIPS WERE RETURNED FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7098B 7JC3D07

Patients

Seq Age Sex Outcome Treatment
1 UNK