FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1111910 · Received August 8, 2008

Report

Report Number
1826988-2008-00842
Event Type
Malfunction
Date Received
August 8, 2008
Date of Event
July 10, 2008
Report Date
July 10, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HIS CONTOUR METER. WHILE TROUBLESHOOTING, HE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 225 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 100-140 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS AND METER ARE TO BE RETURNED FOR EVALUATION. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK