FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 11102192 · Received December 31, 2020

Report

Report Number
3004753838-2020-167321
Event Type
Malfunction
Date Received
December 31, 2020
Date of Event
December 2, 2020
Report Date
March 9, 2021
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270000385
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

B5-- PRODUCT RETURNED FOR INVESTIGATION. EXTERIOR PHYSICAL VISUAL INSPECTION: PASSED. TEST TRANSMITTER VOLTAGE: FAIL (0V). D9--YES. RETURNED TO MANUFACTURER. H3 --YES. EVALUATION SUMMARY ATTACHED. H6 --10, TESTING OF ACTUAL/SUSPECTED DEVICE.

Description of Event or Problem · 0

THE PRODUCT WAS RETURNED FOR INVESTIGATION. AN EXTERIOR PHYSICAL VISUAL INSPECTION WAS CONFIRMED AND PASSED. A TRANSMITTER VOLTAGE TEST WAS PERFORMED AND FAILED AT 0V.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT A PAIRING FAILURE OCCURRED. DATA WAS EVALUATED AND THE ALLEGATION WAS CONFIRMED. THE PROBABLE CAUSE WAS DETERMINED TO BE A FAILED TRANSMITTER ERROR. IN ADDITION, TRANSMITTER FAILED ERROR WAS FOUND IN CONNECTION TO THE REPORTED ALLEGATION. THE REPORTED EVENT OF A PAIRING FAILURE IS REPORTABLE BASED ON THE FINDING OF A TRANSMITTER FAILED ERROR. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1567441 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02 5277371 00386270000385

Patients

Seq Age Sex Outcome Treatment
1 58 YR