F090705-1 GB DETACHABLE POWER CORD X1
Report
- Report Number
- 1282497-2020-09816
- Event Type
- Malfunction
- Date Received
- December 29, 2020
- Date of Event
- November 29, 2020
- Report Date
- July 9, 2021
- Manufacturer
- COVIDIEN
- Product Code
- JOW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TC
- Reporter Occupation
- OTHER
Narratives
BASED ON ADDITIONAL INFORMATION RECEIVED FROM THE MANUFACTURING SITE, THE POWER CORD WAS DAMAGED, AND HAD A CUT AT THE FEMALE CONNECTOR END. THE ROOT CAUSE OF THE CUT MARK WAS RELATED TO USER MISUSE.
ALL DEVICE HISTORY RECORDS ARE REVIEWED FOR QUALITY INSPECTIONS AND PARAMETER COMPLIANCE PRIOR TO RELEASING THE PRODUCT FOR SHIPMENT. THE SERVICE HISTORY RECORD WAS REVIEWED AND INDICATED THAT THIS IS THE FIRST TIME THAT THIS UNIT HAS BEEN RETURNED FOR SERVICE. THE RETURNED CABLE WAS INSPECTED, AND THE REPORTED ISSUE WAS CONFIRMED. UPON VISUAL EVALUATION, BURN MARKS CAN BE SEEN ON THE CABLE. THE ROOT CAUSE OF THE BURN MARKS CANNOT BE IDENTIFIED. DUE TO THE CONDITION OF THE CABLE, FUNCTIONAL TESTING COULD NOT BE CONDUCTED. A CORRECTIVE ACTION IS NOT APPLICABLE AT THIS TIME AS THE ROOT CAUSE COULD NOT BE IDENTIFIED. THIS COMPLAINT WILL BE USED FOR TRACKING AND TRENDING PURPOSES.
SECTION D4 HAS BEEN UPDATED TO INCLUDE THE UDI NUMBER OF (B)(4).
THE INCIDENT DEVICE HAS BEEN REQUESTED BUT TO DATE HAS NOT BEEN RECEIVED FOR EVALUATION. IF THE DEVICE IS RECEIVED, OR IF ADDITIONAL INFORMATION PERTINENT TO THE INCIDENT IS OBTAINED A FOLLOW-UP REPORT WILL BE SUBMITTED. AS PART OF OUR MANUFACTURING PROCESS, ALL DEVICE HISTORY RECORDS ARE REVIEWED AND APPROVED BY QUALITY, PRIOR TO RELEASE OF PRODUCT.
THE CUSTOMER REPORTED THAT THE POWER CORD BURNED WITHOUT ANY WEAR AND TEAR OR KINKING. ADDITIONAL INFORMATION PROVIDED STATED THAT SPARKING AND ELECTRICAL ARCING HAD BEEN OBSERVED. THERE WAS NO INJURY OR HARM RELATED TO THE MALFUNCTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1554214 | F090705-1 GB DETACHABLE POWER CORD X1 | SLEEVE, LIMB, COMPRESSIBLE | JOW | COVIDIEN | 95251S |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |