FDA Adverse Event Malfunction Summary report: N

COBAS 6000 E 601 MODULE

MDR report key: 11088957 · Received December 29, 2020

Report

Report Number
1823260-2020-03417
Event Type
Malfunction
Date Received
December 29, 2020
Date of Event
December 4, 2020
Report Date
April 29, 2021
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER'S CALIBRATION RESULTS WERE OK. THE CUSTOMER'S LEVEL 1 QC RESULTS WERE WITH 2 SD'S, BUT THE LEVEL 2 QC RESULTS WERE OUTSIDE OF 2 SD'S. THE INVESTIGATION REVIEWED THE SYSTEM'S ALARM TRACE AND NOTICED MULTIPLE ABNORMAL ASPIRATION, SAMPLE SHORT, AND LOWER REAGENT VOLUME ALARMS. THE FIELD SERVICE ENGINEER REINSTALLED SYSTEM SOFTWARE. HE PERFORMED PERFORMANCE TESTING WITH ACCEPTABLE RESULTS. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER PERFORMED SYSTEM PERFORMANCE TESTING WITH FAILING RESULTS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THE INITIAL REPORTER RECEIVED QUESTIONABLE ELECSYS TSH ASSAY RESULTS FOR ONE PATIENT TESTED ON A COBAS 6000 E 601 MODULE. THE PATIENT'S INITIAL RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER PERFORMED REPEAT TESTING WITH THE PATIENT'S SAMPLE ON THE SAME ANALYZER FOR CONFIRMATION. THE PATIENT'S INITIAL TSH RESULT WAS 0.020 UIU/ML, AND THE PATIENT'S REPEAT RESULT WAS 2.28 UIU/ML. THE CUSTOMER DETERMINED THE REPEAT RESULT WAS CORRECT. THE TSH REAGENT LOT NUMBER WAS 466153 WITH AN EXPIRATION DATE OF 30-APR-2021.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1551127 COBAS 6000 E 601 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E601 NA

Patients

Seq Age Sex Outcome Treatment
1