8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2020-83124
- Event Type
- Malfunction
- Date Received
- December 28, 2020
- Report Date
- August 14, 2019
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403810015
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THE CUSTOMER REPORTED PROBLEM WAS CONFIRMED. THE DEVICE WAS REPAIRED, RETESTED AND RETURNED TO THE CUSTOMER. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE IS NO PATIENT INVOLVEMENT.
LVP BEZEL POST RECALL GROUP 1 -DOM 2019 CASE REAR- DAMAGED/CRACKED MISSING LOOSE THERE IS NO PATIENT INVOLVEMENT. 08/14/2019 14:42:33 MONICA A BENNETT (MABENNET) FOR RECALL CONTACT;CARL GENEREUX - DIRECTOR, CLINICAL ENGINEERING OFFICE: (978) 816-2553 EMAIL: [email protected] 09/23/2019 13:36:42 ALLAN DULAY (ADULAY) EST RCL TO MNR 09/27/2019 11:56:54 CRISLEIVY PENA (CRPENA) UPDATED FROM RCL TO MNR FOR THE MINOR REPAIR NEEDED PER ALLAN DULAY, SERVICE TECH. REPAIR APPROVED BY CARL GENEREUX, BIOMED AT CARL. [email protected] FOR $230. PLEASE PROCEED WITH REPAIRS UNDER NEW PO # 0001632750. 09/27/2019 11:59:57 CRISLEIVY PENA (CRPENA) NPI CONFIRMED 10/07/2019 08:13:44 ANNETTE A MENDEZ (AMENDEZ) 1001910511060000191500457111908977 10/15/2019 13:38:08 JOSEPH KUHLS (JKUHLS) DURING THE REPAIR PROCESS, IT WAS DETERMINED THAT THE ORIGINAL PROBLEM CODE SHOULD HAVE BEEN BROK (BROKEN DAMAGED) FOR COMPLAINT TRENDING PURPOSES FILE REOPENED TO ADD TRACK WISE PR NUMBER TO THE DEVICE DATA FIELD. THIS FILE WAS INITIALLY CLASSIFIED AS A LEVEL 3 NON-COMPLAINT FOR PREVENTATIVE MAINTENANCE, UPGRADE, RECONDITIONING, CUSTOMER INQUIRY, OR RECALL WHICH DO NOT REQUIRE CUSTOMER ADVOCACY QUALITY REVIEW OR A NO PATIENT INVOLVED STATEMENT. THIS FILE CONTAINED DOCUMENTATION OF PRODUCT DEFICIENCY ALLEGATIONS, AND/OR REPAIRS (WHICH MAY OR MAY NOT HAVE BEEN PERFORMED) THAT ARE OUT-OF-SCOPE WITH THE INITIAL LEVEL 3 NON-COMPLAINT. SUCH DOCUMENTATION UPGRADED THE FILE TO A LEVEL 2 COMPLAINT, WHICH REQUIRED A LEVEL 2 CUSTOMER ADVOCACY QUALITY REVIEW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1545605 | 8100 ALARIS PUMP MODULE | PUMP, INFUSION | FRN | CAREFUSION SD | 8100 | 10885403810015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |