FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11077759 · Received December 28, 2020

Report

Report Number
3013756811-2020-149211
Event Type
Malfunction
Date Received
December 28, 2020
Date of Event
December 16, 2020
Report Date
December 28, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613212
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER THE TANDEM USER GUIDE: ALWAYS MAKE SURE THAT THE CORRECT TIME AND DATE ARE SET ON YOUR INSULIN PUMP. NOT HAVING THE CORRECT TIME AND DATE SETTING MAY AFFECT SAFE INSULIN DELIVERY. WHEN EDITING TIME, ALWAYS CHECK THAT THE AM/PM SETTING IS ACCURATE, IF APPLICABLE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TIME WAS INACCURATE. REPORTEDLY, THE CUSTOMER DID NOT ADJUST THE TIME ACCURATELY. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 212-226 MG/DL. REPORTEDLY, THE CUSTOMER CORRECTED THE PUMP TIME TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1543035 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613212

Patients

Seq Age Sex Outcome Treatment
1 70 YR