FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 11077759
·
Received December 28, 2020
Report
- Report Number
- 3013756811-2020-149211
- Event Type
- Malfunction
- Date Received
- December 28, 2020
- Date of Event
- December 16, 2020
- Report Date
- December 28, 2020
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00850006613212
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER THE TANDEM USER GUIDE: ALWAYS MAKE SURE THAT THE CORRECT TIME AND DATE ARE SET ON YOUR INSULIN PUMP. NOT HAVING THE CORRECT TIME AND DATE SETTING MAY AFFECT SAFE INSULIN DELIVERY. WHEN EDITING TIME, ALWAYS CHECK THAT THE AM/PM SETTING IS ACCURATE, IF APPLICABLE.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE PUMP TIME WAS INACCURATE. REPORTEDLY, THE CUSTOMER DID NOT ADJUST THE TIME ACCURATELY. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 212-226 MG/DL. REPORTEDLY, THE CUSTOMER CORRECTED THE PUMP TIME TO RESOLVE THE ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1543035 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00850006613212 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 70 YR |