FDA Adverse Event Malfunction Summary report: N

MX40 1.4 GHZ SMART HOPPING

MDR report key: 11068619 · Received December 23, 2020

Report

Report Number
1218950-2020-08054
Event Type
Malfunction
Date Received
December 23, 2020
Report Date
December 16, 2020
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
DSI
UDI-DI
00884838082236
PMA / PMN Number
K113125
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

H10: THE ACTUAL DEVICE WAS RETURNED TO PHILIPS BENCH WHERE THE TECHNICIAN FOUND THE AUDIO WORKED; HOWEVER, THE DEVICE HAD SPEAKER MALFUNCTION ALARM AND LOG MESSAGES DUE TO CORROSION ON THE SYSTEM BOARD. CORROSION IS KNOWN TO BE CAUSED BY IMPROPER CLEANING/DISINFECTION OF THE MX40/MX4J PMW AND/OR USE OF UNAPPROVED CLEANING AND DISINFECTING AGENTS. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE MX40 IS NOT GENERATING ANY SOUND BUT IS VIBRATING WHEN ALARMS ARE TO SOUND. THE DEVICE WAS NOT IN USE ON A PATIENT AT THE TIME OF EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1533980 MX40 1.4 GHZ SMART HOPPING MX40 1.4 GHZ SMART HOPPING DSI PHILIPS MEDICAL SYSTEMS 865350 00884838082236

Patients

Seq Age Sex Outcome Treatment
1